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Thread: City Link Delivery Issue

  1. #1
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    City Link Delivery Issue

    --------------------------------------------------------------------------------

    I was supposed to receive a new system today, according to City Link tracking it was in there delivery vehicle and would be delivered between 7.30 and 5.30.

    Obviously it didnt arrive so I gave them a ring, it took me 30 minutes to get threw to them. When I did get a hold of someone they told me they were very sorry but the Delivey vehicle had broken down and I will definitely recieve the delivery tommorow.

    How ever I just checked City Links tracking page and it is now saying Quote "There was no one to receive the goods at the delivery point so a card was left" There was no card left at my adress how could there be if there Van broke down lol.

    The system cost over 2 thousand pounds and I have been reading some posts about how bad City Links delivery service is and im a bit anxious about it.

    Hopefully it will arive tommorow, and my blood preasure will go back to normal
    Last edited by Blair79; 23-06-2010 at 08:33 PM.

  2. #2
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    • BobF64's system
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    Re: City Link Delivery Issue

    They probably have a fixed "excuse" system, and "van broke down" isnt on there, so they just select "no one there, left card" or it was the default.

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    Re: City Link Delivery Issue

    Yeah I just gave them a ring, they said the delivery driver had left a card " At a house with a white door" our door is brown.

    Anyway they said the delivery would be going out this afternoon and I gave them my number.

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    Re: City Link Delivery Issue

    Well its getting a bit late they clock off at 5.30? so I gave them a ring again, according to customer service the Delivery Van has broken down again lmao.

    So the guy is running late and I will get the delivery by 7.30, whats the odds on me getting it tonight

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    Re: City Link Delivery Issue

    Hah got the new system it came about 7.00, delivered by a frightened looking Irishman and its working great.

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    • iCraig's system
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    Re: City Link Delivery Issue

    Surprised anyone still use City Link, even Ebuyer have switched to UPS!
    Also a Mac User, its 6 years old and still going strong! Motorola PowerPC G4 1GHz, 512Mb Crucial RAM, 80Gb HDD, Mac OS X 10.4.11! Ooh the speed!

  7. #7
    3XS Support Manager Ben @ Scan's Avatar
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    • Ben @ Scan's system
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    Re: City Link Delivery Issue

    Hi Blair79

    I am sorry to hear of the issues you have had with City link

    We are looking into alternate delivery for our 3XS Systems so keep an eye out on our website for more info

    Regards

    Ben

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