Bsod

[Mescelin]

Hi,

I have recently purchased a 3XS system from yourselves and on the whole things have been fine however I have been getting blue screened every now and then. I am not particularly computer savvy so have no idea why it is happening. When I restart after it has happened I get the below message about the error.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80089DB028
BCP3: 00000000BE200000
BCP4: 000000000005110A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\091911-7784-01.dmp
C:\Users\Andy\AppData\Local\Temp\WER-10452-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Not sure if anything can be gleaned from that information so if you require anything else please feel to ask.

Thanks

[ApocD]

I'm having a very similar issue with a new build (3XS Z68). As you can see the error seems to be very similar indeed.

i.imgur.com/rIwlm.png
i.imgur.com/wV8PI.png

sorry about the images, i didnt save the error message, and the minidump files are all i have to go by.

[Ben @ Scan]

Hi guys

Error code suggests possible voltage please email us your invoice or build numbers to systemsupport@scan.co.uk and we will check your settings

Regards

Ben

[ApocD]

another bluescreen

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	2057

Additional information about the problem:
  BCCode:	124
  BCP1:	0000000000000000
  BCP2:	FFFFFA8006B66028
  BCP3:	00000000BE200000
  BCP4:	000000000005110A
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1

Files that help describe the problem:
Windows\Minidump\102011-12807-01.dmp
Users\Administrator\AppData\Local\Temp\WER-25615-0.sysdata.xml

i also sent my details through to system support and am still awaiting a reply

[Rob @ Scan]

Hi ApocD,

I have replied directly to your e-mail.

Let me know if you still have any problems.