Hard drive failure

[Paleviper]

I have had a hard drive file it is showing as having one of the drives in the Raid array as failed and the array therefore degraded. Do I need to replace the hard drive(I am assuming yes) and do you still stock one that will match what I have, the model number shown is WDC WD 1002.

I think this is the drive that was replaced before where they couldn't match precisely the one installed originally

Can you offer some advice

Thanks in anticipation

Robin Fletcher

[Ben @ Scan]

Hi Robin

Please email the serial number of the failed drive to us at systemsupport@scan.co.uk

Regards

Ben

[Paleviper]

Hi Ben

Thanks for your advice regarding this last year I replced the hard drive and it has worked fine until tonight when one of the drives in the raid array has failed. Is there any reason why this keeps happening and what is your advice

Thanks

Robin

[Ben @ Scan]

Hi Robin

This is unusual is it the drive that was replaced or one of the original ones?

Regards

Ben

[Paleviper]

Hi Ben

Its the new hard drive that failed I think.

I got another one from Western Digital and am rebuilding the raid drive with that. However I am worried that there is some underlying problem. Do you suggest doing anything or shall I jaust wait and see if it happens again. The system worked normally up to when the drive failed.

Thanks for your help

Robin

[Ben @ Scan]

Hi Robin

Its possible its a coincidence but it may be an underlying issue maybe with the power supply, if possible try and connect the raid drives to different power connectory in case one of the cables is causing the issue

Regards

Ben