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Thread: Signs of a dying HDD

  1. #1
    ɯʎɔɐɹsɐʌʍ mycarsavw's Avatar
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    • mycarsavw's system
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    Signs of a dying HDD

    The HDD in the above build is displaying the first symptoms of death; unreadable file records on boot, chkdsk errors and now it has started failing the WD Data Lifeguard short tests.

    The drive contains sensitive data and would need to be zeroed before I return it for replacement. I know from previous experience you do not send a replacement before you receive the faulty item (I think this is the same for 3XS systems?), so would it be possible to purchase a new HDD to enable me to mirror the failing HDD and then have the cost refunded when you receive the failing HDD?

    Thank you.
    Last edited by mycarsavw; 05-02-2013 at 07:18 PM.
    |Kata: "Read title as 'fisting'. Not sure why I clicked. Relieved, really."|
    |TAKTAK: "It was so small that mine wouldn't fit into it"|

  2. #2
    3XS Support Manager Ben @ Scan's Avatar
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    • Ben @ Scan's system
      • Motherboard:
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      • CPU:
      • Intel Core I7 920@4.5Gig
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      • 1 x Intel 80 Gig SSD & 2 x 1TB Samsung Spinpoint F1
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    Re: Signs of a dying HDD

    Hi

    Please email your build and invoice number to systemsupport@scan.co.uk and we will look into the options for you

    Regards

    Ben

  3. Received thanks from:

    mycarsavw (05-02-2013)

  4. #3
    ɯʎɔɐɹsɐʌʍ mycarsavw's Avatar
    Join Date
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    • mycarsavw's system
      • Motherboard:
      • P8H77-M Pro
      • CPU:
      • i5 3350P
      • Memory:
      • 16Gb
      • Storage:
      • Lots
      • Graphics card(s):
      • R9 285
      • PSU:
      • HX 620w
      • Case:
      • FD Define Mini
      • Operating System:
      • W10
      • Monitor(s):
      • BenQ G2420HDBL + GL2450HT
      • Internet:
      • Sky

    Re: Signs of a dying HDD

    Done, thanks Ben
    |Kata: "Read title as 'fisting'. Not sure why I clicked. Relieved, really."|
    |TAKTAK: "It was so small that mine wouldn't fit into it"|

  5. #4
    3XS Support Manager Ben @ Scan's Avatar
    Join Date
    Jan 2006
    Location
    Bolton
    Posts
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    Thanked
    29 times in 26 posts
    • Ben @ Scan's system
      • Motherboard:
      • Evga X58 Sli LE
      • CPU:
      • Intel Core I7 920@4.5Gig
      • Memory:
      • 6 Gig Corsair DDR3 1600
      • Storage:
      • 1 x Intel 80 Gig SSD & 2 x 1TB Samsung Spinpoint F1
      • Graphics card(s):
      • Nvidia GTX 580
      • PSU:
      • Corsair 1000 Watt
      • Case:
      • Silver Temjin 07 (Silverstone)
      • Operating System:
      • Win 7 Pro 64 Bit
      • Monitor(s):
      • 27" Iiyama
      • Internet:
      • 50mb Virgin Media

    Re: Signs of a dying HDD

    Hi

    I have emailed you through the query system

    Regards

    Ben

  6. #5
    ɯʎɔɐɹsɐʌʍ mycarsavw's Avatar
    Join Date
    Feb 2007
    Posts
    4,945
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    Thanked
    652 times in 481 posts
    • mycarsavw's system
      • Motherboard:
      • P8H77-M Pro
      • CPU:
      • i5 3350P
      • Memory:
      • 16Gb
      • Storage:
      • Lots
      • Graphics card(s):
      • R9 285
      • PSU:
      • HX 620w
      • Case:
      • FD Define Mini
      • Operating System:
      • W10
      • Monitor(s):
      • BenQ G2420HDBL + GL2450HT
      • Internet:
      • Sky

    Re: Signs of a dying HDD

    Thanks again Ben - excellent service as usual
    |Kata: "Read title as 'fisting'. Not sure why I clicked. Relieved, really."|
    |TAKTAK: "It was so small that mine wouldn't fit into it"|

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