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Thread: Received new build, no start up no boot screen.

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    Received new build, no start up no boot screen.

    Hi I just received my new 3XS system today, plugged everything in correctly, plugged the monitor and no start up. LED and system fans come on but no boot screen on monitor. I'd hate to send this back as I've waited long enough already, hoping for a quick fix.

  2. #2
    Moderator Sanjay@Scan's Avatar
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    Re: Received new build, no start up no boot screen.

    Quote Originally Posted by ReinHard View Post
    Hi I just received my new 3XS system today, plugged everything in correctly, plugged the monitor and no start up. LED and system fans come on but no boot screen on monitor. I'd hate to send this back as I've waited long enough already, hoping for a quick fix.
    Hi

    If you can send your invoice number and build number to systemsupport@scan.co.uk.

    Regards
    Sanjay

  3. #3
    3XS Support Manager Ben @ Scan's Avatar
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    • Ben @ Scan's system
      • Motherboard:
      • Evga X58 Sli LE
      • CPU:
      • Intel Core I7 920@4.5Gig
      • Memory:
      • 6 Gig Corsair DDR3 1600
      • Storage:
      • 1 x Intel 80 Gig SSD & 2 x 1TB Samsung Spinpoint F1
      • Graphics card(s):
      • Nvidia GTX 580
      • PSU:
      • Corsair 1000 Watt
      • Case:
      • Silver Temjin 07 (Silverstone)
      • Operating System:
      • Win 7 Pro 64 Bit
      • Monitor(s):
      • 27" Iiyama
      • Internet:
      • 50mb Virgin Media

    Re: Received new build, no start up no boot screen.

    Hi

    Thanks for letting us know the issue is now resolved and I have emailed you in regards to your extra questions through our query system

    Regards

    Ben

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