One more feedback idea for the Scan bods to chew over - how about an FAQ sticky topic in this forum to answer a few general questions prospective customers are likely to have? Some of the questions I thought of are as follows, no doubt there are, or will be others.
Ordering/configuration questions:
- I don't see what I want on the configurator, can I choose another graphics card or upgrade the case with different fans?
- Can I get my hard disk partitioned?
- Can I fit my own DVD burner/hard drive? Will this invalidate my warranty?
Maybe a note that customer can send in the hardware to be fitted or, if it's to be a DIY job, they would be well advised to state their requirements so suitable cables can be wired up neatly and made available to them.
- Do you supply Windows with a proper CD?
- Do you configure new PCs with all the latest BIOS, drivers and Windows updates?
I know this information is covered elsewhere if you look around the 3XS pages but it might be useful to have this repeated here?
- How much do you overclock the Core i7 CPU's by? Will I be supplied with information on the settings used?
Some facts and general info on the various flavours of Core i7 would be helpful
- I'm wary about overclocking. Is it safe? What about stability and heat issues?
Perhaps some reassurances on these matters would help.
- How are systems tested before shipping? Will I get the results of these tests?
Notes on programs used to stress test perhaps?
- How long does it take to build, test and ship a system?
Post delivery questions:
- Why does a large chunk of my hard drive space seem to be missing?
This is sure to come up again - some info on the Acronis backup would be helpful, I think.
- Do I need to keep the boxes and packaging my system arrived in?
Answer may help customers understand why this would be a Good Idea.
What do you guys think?
On a completely different matter: I just placed an order for a system plus some other items. At one point I was offered the opportunity to ship everything together or split the order... I noticed a small spelling mistake on the website that really should be corrected:
"Show me In stock and Pre-Order items seperate with individual carriage costs"
... this is an all too common mistake but the word should read: "separate"![]()



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One more feedback idea for the Scan bods to chew over - how about an FAQ sticky topic in this forum to answer a few general questions prospective customers are likely to have? Some of the questions I thought of are as follows, no doubt there are, or will be others.
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hope your all well ? sorry not been on sooner but I've been really unwell due to my treatment an have been in an out of hospital ( as usual ! ) . Anyhoo i thought of a question for the FAQ ( which is a great idea by the way ) You could explain a bit about Acronis true image ? as I'm new to this particular software and am having a couple of issues with it myself : I E mainly how to use it ! also you could explain how to do a full System restore etc . . . ?
