i3 Bundle - Build and Delivery Dates?

[Crispy697]

Hi,

At the risk of sounding impatient, please can i be advised of the build and delivery dates for an i3 Bundle which i ordered on Wednesday morning (payment was authorised and accepted on Wednesday at 09:34). Invoice number is 00E1535895.

When placing the order for the bundle via the main scan site, unless i managed to miss it, there was no warning of the lead times involved with bundles. Instead, it said that the bundle was in stock (along with the other components i ordered) and offered me next day delivery (although i selected Friday and have taken the day off work as a result).

When i just contacted Scan customer services as i saw my order hadn't been despatched i was told that i must have missed the statement about leadtimes for bundles on both the scan site and the email i received confirming the order....i've just gone through both again and there's no mention.

I can understand why the bundle will take time to build (if they're built on demand), but the Scan site and order emails do not provide this information.

Cheers, Chris.

[Crispy697]

I've just received a call to say that i should be emailed with a build date next week. So whilst atleast now information is starting to flow, i've lost a day of annual leave today due to the lack of information provided when placing the order.

Not a great introduction to Scan for me. Hopefully the quality of the bundle will impress me more.