No contact

[Robbb]

Yer I must admit the turnaround times seem a bit optimistic to say the least, I wonder how many actually get done in the 10 days given.

But if you got stuck on mem testing and something failed then you should of really been updated before you phoned them

Rob

[Rammst3in]

Just received an update, now jumped straight from stage 4 to 7 (quality control), with estimated despatch in a day or so.

[chris_dillon]

Just received an update, now jumped straight from stage 4 to 7 (quality control), with estimated despatch in a day or so.

Nice one! So hopefully you should receive it by middle of May. Awesome!!!!

I'm very jealous.

[Robbb]

Not happy I take it Chris?

[chris_dillon]

Not happy I take it Chris?

Kinda on the fence mate.

Not sure if good cust service and helpful employees makes up for the big delay...

Ask me again on the 26th when it's due for dispatch or when I receive the system.
I feel certain when I get it and start using it all will be forgiven...

[Rammst3in]

I feel certain when I get it and start using it all will be forgiven...

Haha same here !

[Chris P]

If anyone still has an outstanding query, please e-mail carlh@scan.co.uk.

Best Regards

[chris_dillon]

If anyone still has an outstanding query, please e-mail carlh@scan.co.uk.

Best Regards

Thanks Chris, glad to see you guys are keeping an eye out for us.
What started out as a thread of terror has wound up being a thread for impatient customers sitting around tapping their feet in anticipation of our new 3XS systems.

hey chris if i give you a backhander, say in the region of 10-50 quid can you move my build up the queue?

[Chris P]

chris_dillon

Sorry Chris, we don't have the option to do this but be assured we will keep you updated and remember there is a 10 Stage auto e-mail system as well.

Best Regards

[chris_dillon]

chris_dillon

Sorry Chris, we don't have the option to do this but be assured we will keep you updated and remember there is a 10 Stage auto e-mail system as well.

Best Regards

Lol just kidding btw about the bribe. When you say "we don't have the option to do this but be assured we will keep you updated" i laughed so much as it looks like you mean update me if the service to bribe SCAN becomes available. Thanks for cheering me up.

Yeah Carl filled me in on process and I can see the build progress tracker on the main site. Cant wait to see it in action.

Alas, build date next Tuesday...

[Cutthroat44]

Let's see who gets there system first, my money's on Chris and his bribes, but think I've got the same build date! ;-)

Also, Scan people, what's the process if you wanted to amend your system slightly??

[Disturbedguy]

Let's see who gets there system first, my money's on Chris and his bribes, but think I've got the same build date! ;-)

Also, Scan people, what's the process if you wanted to amend your system slightly??

I believe you just contact them with your build number and the changes you want

[Cutthroat44]

Well build was supposed to start today, got an email yesterday with a couple items that were out of stock with suggested replacements or a new build date. Got an email today with an updated build invoice with my additions as well as the replacement parts. Now let's see if they hit the dispatch date of Thursday! :-D

[Carlh]

Well build was supposed to start today, got an email yesterday with a couple items that were out of stock with suggested replacements or a new build date. Got an email today with an updated build invoice with my additions as well as the replacement parts. Now let's see if they hit the dispatch date of Thursday! :-D

If you can email me your invoice number I shall check the status of the order and provide a further update during the course of the day tomorrow.

Regards

[chris_dillon]

Well build was supposed to start today, got an email yesterday with a couple items that were out of stock with suggested replacements or a new build date. Got an email today with an updated build invoice with my additions as well as the replacement parts. Now let's see if they hit the dispatch date of Thursday! :-D

Same here mate, got an email yesterday about evga gtx 680 being out of stock... so i switched it to an msi gtx 680... build is ongoing... stage 4 memory testing...

As for delivery I'm in northern Ireland so i have a feeling that will impact it a wee bit.

If all goes well, 4 days to complete the build and 2 day delivery to NI... Monday? fingers crossed.

[Cutthroat44]

Yeah, i needed a new Gtx680. My build ain't starting till Thursday, and im up in Scotland, so i wont be getting till next week. OH well, nearly there!!