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Thread: Speakers & Mic Not Working

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    Speakers & Mic Not Working

    I have a creative 2.1 sound system and a gaming headset both won't work when I plug them into the back of the system. The speakers and the headset are not faulty as I have tested them in my laptop and they work fine. In the playback settings everything is enabled the speakers sound moves up and down showing the sound levels but there is no sound. I plug my headset in but no games or even the sound recorder found in accessories does not pick up my voice. In the sound recording devices the microphone is enabled but not plugged in. Anyone know what I can do to fix this?

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    Treasure Hunter extraordinaire herulach's Avatar
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    Re: Speakers & Mic Not Working

    You'll need to give people more to go on - is it an external soundcard or motherboard? Do you have up to date drivers installed? What output settings do you have in the configuration (sounds a lot like you have it set to 7.1 and its using those outputs for other things)

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    3XS Support Manager Ben @ Scan's Avatar
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    Re: Speakers & Mic Not Working

    Hi Platzwizard

    Without seeing the spec of the system it sounds like you are plugging into the onboard audio and have a separate Asus or Creative card , if this is the case you need to plug the speakers/headphones into the card lower down the back and switch between front and rear using the Asus/Creative software, if you email us through systemsupport@scan.co.uk your build / invoice we can verify for you

    Regards

    Ben

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