Originally Posted by
Rachell
Hi there,
I ordered a custom overclocked system from yourselves on 12/11.
My order is still not stating "payment authorised" despite money being deducted from my bank account 13/11. I emailed yourselves at the end of last week for an update but got no response so I called you this morning (20/11) at around 9.30am. I was told I would be emailed a build number so I could see the progress of my order, I am yet to receive that number nearly 16 hours after you told me it would be emailed to me.
Basically I want to stop being ignored and have a build number supplied to me so I can see the PC is actually in the process of being built. This is quite insane - eight days without any contact at all.
My invoice number is 0002123981.
Please can you fast track this order.