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Forum: SCAN.care@HEXUS :: After sales support

This forum is a dedicated after sales support area for SCAN customers. It is accessible to all, but only customers of SCAN may create new threads.

HEXUS Latest Content

Asus combines Ryzen and GTX 16 in TUF Gaming laptops
And its latest ROG, Zephyrus, and Strix laptops wield Intel's 9th gen Core processors.And its latest ROG, Zephyrus, and Strix laptops wield Intel's 9th gen Core processors.

Discuss

Huawei will be allowed to build parts of UK's 5G network
Government decides to go-ahead with deal despite calls from US to ban Chinese firm.Government decides to go-ahead with deal despite calls from US to ban Chinese firm.

Discuss

Cheaper Nintendo Switch tipped by Bloomberg sources
And existing Switch will get a "modest upgrade," according to the people familiar with the plans.And existing Switch will get a "modest upgrade," according to the people familiar with the plans.

Discuss

Fractal Design Define S2 Vision RGB
Fractal turns on the style.Fractal turns on the style.

Discuss

Intel launches 9th gen Core mobile processors
And it expands its 9th gen desktop lineup with 25x SKUs inc Pentium and Celeron Gold.And it expands its 9th gen desktop lineup with 25x SKUs inc Pentium and Celeron Gold.

Discuss

Nvidia partners detail their GeForce GTX 1650 graphics cards
See highlights of the EVGA, Gigabyte, Asus, Palit ranges and more.See highlights of the EVGA, Gigabyte, Asus, Palit ranges and more.

Discuss

Nvidia partners launch 80+ GeForce GTX 16 gaming laptops
Deliver a "major jump in overall performance and power efficiency" in most popular games.Deliver a "major jump in overall performance and power efficiency" in most popular games.

Discuss

Nvidia intros GeForce GTX 1650 GPU
Based on the all-new Turing TU117 die. Benchmarks to follow.Based on the all-new Turing TU117 die. Benchmarks to follow.

Discuss

Intel Core i5-9400
Worth it over AMD's Ryzen? We find out.Worth it over AMD's Ryzen? We find out.

Discuss

Microsoft drops plans for Sets feature in Windows 10
Meanwhile, Windows 7 users have started to receive notifications about end of support.Meanwhile, Windows 7 users have started to receive notifications about end of support.

Discuss

Asus Nvidia GeForce GTX 1650 Ti graphics cards listed by EEC
Oodles of these cards on the way in Dual, Strix, TUF, Phoenix, and Low Profile livery.Oodles of these cards on the way in Dual, Strix, TUF, Phoenix, and Low Profile livery.

Discuss

Samsung postpones Galaxy Fold consumer launch
It will evaluate the feedback provided by tech reviewers and run further tests.It will evaluate the feedback provided by tech reviewers and run further tests.

Discuss

  1. Post Sticky Thread Sticky: Scan After Sales Support Guidlines

    Started by Mick@SCAN, 10-11-2016 04:14 PM
    • Replies: 0
    • Views: 4,359
    Mick@SCAN
    10-11-2016, 04:14 PM Go to last post

  1. [Help] 3XS System - Unstable Overclock?

    Started by RToledo, 27-01-2019 03:55 PM
    • Replies: 1
    • Views: 539
    RToledo
    27-01-2019, 09:35 PM Go to last post

  2. Thumbs down [Help] Scan absolutely abusing the RMA due to lack of staff and high volume of return ?????

    Started by waxfish, 12-12-2018 03:33 PM
    • Replies: 4
    • Views: 1,010
    DavidM
    13-12-2018, 12:14 PM Go to last post

  3. Unhappy [Help] MEG CREATION unstable

    Started by Pyrii, 09-10-2018 12:52 AM
    • Replies: 0
    • Views: 697
    Pyrii
    09-10-2018, 12:52 AM Go to last post

  4. Pointless Delay to Order. So Easily Avoidable.

    Started by will86, 09-09-2018 08:52 AM
    • Replies: 1
    • Views: 983
    retsil
    17-09-2018, 07:59 AM Go to last post

  5. Unhappy [Resolved] Stock delay inquiry

    Started by Pyrii, 13-09-2018 03:22 AM
    • Replies: 3
    • Views: 671
    DavidM
    13-09-2018, 01:12 PM Go to last post

  6. Exclamation [Help] RMA - Items Tested, No Fault Found?

    Started by raven6981, 09-04-2018 09:04 PM
    • Replies: 4
    • Views: 1,794
    raven6981
    11-04-2018, 08:53 PM Go to last post

  7. Lightbulb [Help] Vega 56 becoming increasingly unstable

    Started by Millennium, 28-02-2018 08:48 PM
    • Replies: 2
    • Views: 1,627
    Millennium
    28-03-2018, 03:16 PM Go to last post

  8. [Help] Compact keyboard missing key

    Started by matts-uk, 10-11-2017 10:27 AM
    • Replies: 4
    • Views: 2,177
    matts-uk
    10-11-2017, 01:51 PM Go to last post

  9. Angry [Resolved] RMA on Z170 Pro Gaming Motherboard - Rejected?

    Started by Macman, 20-07-2017 09:16 PM
    • Replies: 5
    • Views: 3,542
    Mick@SCAN
    14-09-2017, 02:17 PM Go to last post

  10. [Help] Problems with ROG Zenith Extreme

    Started by gzunk, 16-08-2017 12:17 AM
    • Replies: 5
    • Views: 1,776
    gzunk
    21-08-2017, 07:01 PM Go to last post

  11. Angry Incredibly Frustrating Returns Process

    Started by steve3194, 03-07-2017 05:45 PM
    • Replies: 3
    • Views: 1,664
    steve3194
    16-07-2017, 05:38 PM Go to last post

  12. 1 stick of duel channel memory failed and rma sent and received by scan

    Started by microbar, 05-07-2017 07:28 PM
    • Replies: 1
    • Views: 1,524
    wesleyaldred
    06-07-2017, 10:55 AM Go to last post

  13. DPD Couriers

    Started by Helmheid, 10-03-2017 09:07 AM
    • Replies: 10
    • Views: 2,949
    johnzor
    28-03-2017, 07:22 PM Go to last post

  14. [Help] RMA service no fault found, very unhappy.

    Started by mickykiko, 22-02-2017 02:10 PM
    • Replies: 1
    • Views: 1,449
    Mick@SCAN
    21-03-2017, 04:23 PM Go to last post

  15. rma - how much longer

    Started by anf, 28-02-2017 01:09 PM
    • Replies: 3
    • Views: 1,671
    Mick@SCAN
    11-03-2017, 11:42 AM Go to last post

  16. Question [Help] RMA Rejected. Would like a clearer picture.

    Started by Lokter, 13-02-2017 09:45 PM
    • Replies: 0
    • Views: 1,159
    Lokter
    13-02-2017, 09:45 PM Go to last post

  17. Exclamation Ordered Corsair 460x RGB, received the non-RGB version

    Started by realnikb, 09-01-2017 10:48 PM
    • Replies: 2
    • Views: 1,495
    realnikb
    10-01-2017, 02:27 PM Go to last post

  18. [Help] Scan contact us broken? Problem with Zotac 1050 Ti Mini

    Started by Daneel, 21-12-2016 10:15 AM
    • Replies: 1
    • Views: 1,681
    Mick@SCAN
    21-12-2016, 02:46 PM Go to last post

  19. Free Civ 6 game with RX480?

    Started by DanceswithUnix, 25-11-2016 06:50 PM
    • Replies: 8
    • Views: 1,829
    DanceswithUnix
    28-11-2016, 05:52 PM Go to last post

  20. Next day delivery still not despatched.

    Started by harry2909, 27-11-2016 02:36 PM
    • Replies: 1
    • Views: 1,215
    Chris P
    28-11-2016, 12:08 PM Go to last post

  21. [Help] 1080FTW blew on me

    Started by pinut, 16-11-2016 04:46 AM
    • Replies: 1
    • Views: 1,238
    Mick@SCAN
    16-11-2016, 03:19 PM Go to last post

  22. Just wondering how bad the queue is for the Nintendo Classic Mini

    Started by DanceswithUnix, 11-11-2016 09:58 AM
    • Replies: 3
    • Views: 1,180
    DanceswithUnix
    11-11-2016, 12:46 PM Go to last post

  23. [Help] 70 orders and £8382 later I'm done with Scan

    Started by grimpy, 09-11-2016 08:33 PM
    • Replies: 13
    • Views: 1,830
    Mick@SCAN
    11-11-2016, 12:11 AM Go to last post

  24. Thumbs down Third time - not so lucky.

    Started by sqwerty, 07-11-2016 08:05 PM
    • Replies: 2
    • Views: 1,218
    sqwerty
    09-11-2016, 10:26 PM Go to last post

  25. [Help] Amd fx8350 DEAD

    Started by BiggYinn, 05-11-2016 03:40 PM
    • Replies: 5
    • Views: 1,389
    flearider
    09-11-2016, 12:59 PM Go to last post

  26. [Help] Return taking an age

    Started by Platinum, 02-08-2016 02:49 PM
    • Replies: 10
    • Views: 2,622
    Platinum
    12-08-2016, 10:40 AM Go to last post

  27. Refund not issued for cancelled order

    Started by AD-15, 05-07-2016 05:04 AM
    • Replies: 1
    • Views: 2,214
    DavidM
    05-07-2016, 12:07 PM Go to last post

  28. Wrong delivery address!!

    Started by angey66, 24-05-2016 09:05 PM
    • Replies: 0
    • Views: 1,930
    angey66
    24-05-2016, 09:05 PM Go to last post

  29. [Help] Asus Z170 Pro Gaming freezing during profile selection

    Started by Tyzer, 01-05-2016 06:58 PM
    • Replies: 0
    • Views: 1,606
    Tyzer
    01-05-2016, 06:58 PM Go to last post

  30. [Help] Damaged upon retrieval RMA rejected.

    Started by shagwan, 19-04-2016 05:03 PM
    • Replies: 7
    • Views: 2,934
    shagwan
    28-04-2016, 05:45 PM Go to last post
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