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Forum: SCAN.care@HEXUS :: After sales support

This forum is a dedicated after sales support area for SCAN customers. It is accessible to all, but only customers of SCAN may create new threads.

HEXUS Latest Content

QOTW: How many cores for your next desktop CPU?
What do you consider to be the minimum for the next PC build?What do you consider to be the minimum for the next PC build?

Discuss

HEXUS Week In Review: Intel Z490 under the spotlight
Your chance to catch up with this week's tech developments.Your chance to catch up with this week's tech developments.

Discuss

Asus ROG Maximus XII Hero WiFi
Who doesn't need a Hero in their PC?Who doesn't need a Hero in their PC?

Discuss

AMD Ryzen 4000 desktop CPUs to be fabbed on TSMC N5P?
And some benchmark scores for Ryzen 4000-series APUs (Renoir, Zen 2) have shown up.And some benchmark scores for Ryzen 4000-series APUs (Renoir, Zen 2) have shown up.

Discuss

HP launches its Reverb G2 next gen VR headset
Created in collaboration with Microsoft and Valve. Will become available this autumn for US$599.Created in collaboration with Microsoft and Valve. Will become available this autumn for US$599.

Discuss

Virgin Media UK high street stores won't be reopening
It plans to offer the 341 affected staff, from 53 closed stores, new roles in the company.It plans to offer the 341 affected staff, from 53 closed stores, new roles in the company.

Discuss

Xbox Series X will support thousands of older Xbox games
Microsoft will add HDR and double the fps on select Xbox, Xbox 360, and Xbox One titles.Microsoft will add HDR and double the fps on select Xbox, Xbox 360, and Xbox One titles.

Discuss

Aorus Z490 Xtreme
The most beautiful Z490 under the microscope.The most beautiful Z490 under the microscope.

Discuss

Raspberry Pi 4 Model B with 8GB RAM released
And the organisation has released an early beta of the 64-bit version of the Raspian OS.And the organisation has released an early beta of the 64-bit version of the Raspian OS.

Discuss

Nvidia Quadro Experience software now available
Features screen capture, recording, and broadcasting tools, plus driver update alerts.Features screen capture, recording, and broadcasting tools, plus driver update alerts.

Discuss

MSI confirms its AMD 400-series motherboards support Zen 3
Boards with the smaller EEPROMs may have to use a compact 'selective beta BIOS' update.Boards with the smaller EEPROMs may have to use a compact 'selective beta BIOS' update.

Discuss

Microsoft Windows 10 May 2020 Update rolls out
Free update adds DirectX 12 Ultimate features. AMD and Nvidia have new drivers.Free update adds DirectX 12 Ultimate features. AMD and Nvidia have new drivers.

Discuss

  1. Post Sticky Thread Sticky: Scan After Sales Support Guidlines

    Started by Mick@SCAN, 10-11-2016 04:14 PM
    • Replies: 0
    • Views: 6,127
    Mick@SCAN
    10-11-2016, 04:14 PM Go to last post

  1. [Help] Awaiting Picking

    Started by oimi, 22-05-2020 11:46 AM
    • Replies: 6
    • Views: 233
    oimi
    22-05-2020, 03:06 PM Go to last post

  2. No Power Lead with Refurbished PSU?

    Started by TheDutyPaid, 18-05-2019 09:16 PM
    • Replies: 8
    • Views: 1,703
    saosin
    20-04-2020, 05:44 PM Go to last post

  3. Trouble taking laptop apart

    Started by Phil66, 12-10-2019 08:06 PM
    • Replies: 1
    • Views: 1,649
    g8ina
    13-10-2019, 08:32 AM Go to last post

  4. refund query

    Started by ryhoper1, 06-08-2019 03:07 AM
    • Replies: 1
    • Views: 1,772
    DavidM
    06-08-2019, 12:20 PM Go to last post

  5. Question [Help] SCAN UK Warranty Void when SN label removed from the motherboard

    Started by Orth, 27-04-2019 08:52 PM
    • Replies: 8
    • Views: 1,780
    silent
    13-05-2019, 12:53 PM Go to last post

  6. Conserned goods may have been used

    Started by blokeinkent, 27-04-2019 04:57 PM
    • Replies: 2
    • Views: 805
    blokeinkent
    11-05-2019, 12:42 AM Go to last post

  7. [Help] 3XS System - Unstable Overclock?

    Started by RToledo, 27-01-2019 03:55 PM
    • Replies: 1
    • Views: 1,236
    RToledo
    27-01-2019, 09:35 PM Go to last post

  8. Thumbs down [Help] Scan absolutely abusing the RMA due to lack of staff and high volume of return ?????

    Started by waxfish, 12-12-2018 03:33 PM
    • Replies: 4
    • Views: 1,968
    DavidM
    13-12-2018, 12:14 PM Go to last post

  9. Unhappy [Help] MEG CREATION unstable

    Started by Pyrii, 09-10-2018 12:52 AM
    • Replies: 0
    • Views: 1,194
    Pyrii
    09-10-2018, 12:52 AM Go to last post

  10. Pointless Delay to Order. So Easily Avoidable.

    Started by will86, 09-09-2018 08:52 AM
    • Replies: 1
    • Views: 1,502
    retsil
    17-09-2018, 07:59 AM Go to last post

  11. Unhappy [Resolved] Stock delay inquiry

    Started by Pyrii, 13-09-2018 03:22 AM
    • Replies: 3
    • Views: 1,218
    DavidM
    13-09-2018, 01:12 PM Go to last post

  12. Exclamation [Help] RMA - Items Tested, No Fault Found?

    Started by raven6981, 09-04-2018 09:04 PM
    • Replies: 4
    • Views: 2,323
    raven6981
    11-04-2018, 08:53 PM Go to last post

  13. Lightbulb [Help] Vega 56 becoming increasingly unstable

    Started by Millennium, 28-02-2018 08:48 PM
    • Replies: 2
    • Views: 2,172
    Millennium
    28-03-2018, 03:16 PM Go to last post

  14. [Help] Compact keyboard missing key

    Started by matts-uk, 10-11-2017 10:27 AM
    • Replies: 4
    • Views: 3,192
    matts-uk
    10-11-2017, 01:51 PM Go to last post

  15. Angry [Resolved] RMA on Z170 Pro Gaming Motherboard - Rejected?

    Started by Macman, 20-07-2017 09:16 PM
    • Replies: 5
    • Views: 4,681
    Mick@SCAN
    14-09-2017, 02:17 PM Go to last post

  16. [Help] Problems with ROG Zenith Extreme

    Started by gzunk, 16-08-2017 12:17 AM
    • Replies: 5
    • Views: 2,276
    gzunk
    21-08-2017, 07:01 PM Go to last post

  17. Angry Incredibly Frustrating Returns Process

    Started by steve3194, 03-07-2017 05:45 PM
    • Replies: 3
    • Views: 2,149
    steve3194
    16-07-2017, 05:38 PM Go to last post

  18. 1 stick of duel channel memory failed and rma sent and received by scan

    Started by microbar, 05-07-2017 07:28 PM
    • Replies: 1
    • Views: 1,984
    wesleyaldred
    06-07-2017, 10:55 AM Go to last post

  19. DPD Couriers

    Started by Helmheid, 10-03-2017 09:07 AM
    • Replies: 10
    • Views: 3,499
    johnzor
    28-03-2017, 07:22 PM Go to last post

  20. [Help] RMA service no fault found, very unhappy.

    Started by mickykiko, 22-02-2017 02:10 PM
    • Replies: 1
    • Views: 1,932
    Mick@SCAN
    21-03-2017, 04:23 PM Go to last post

  21. rma - how much longer

    Started by anf, 28-02-2017 01:09 PM
    • Replies: 3
    • Views: 2,171
    Mick@SCAN
    11-03-2017, 11:42 AM Go to last post

  22. Question [Help] RMA Rejected. Would like a clearer picture.

    Started by Lokter, 13-02-2017 09:45 PM
    • Replies: 0
    • Views: 1,646
    Lokter
    13-02-2017, 09:45 PM Go to last post

  23. Exclamation Ordered Corsair 460x RGB, received the non-RGB version

    Started by realnikb, 09-01-2017 10:48 PM
    • Replies: 2
    • Views: 2,161
    realnikb
    10-01-2017, 02:27 PM Go to last post

  24. [Help] Scan contact us broken? Problem with Zotac 1050 Ti Mini

    Started by Daneel, 21-12-2016 10:15 AM
    • Replies: 1
    • Views: 2,176
    Mick@SCAN
    21-12-2016, 02:46 PM Go to last post

  25. Free Civ 6 game with RX480?

    Started by DanceswithUnix, 25-11-2016 06:50 PM
    • Replies: 8
    • Views: 2,298
    DanceswithUnix
    28-11-2016, 05:52 PM Go to last post

  26. Next day delivery still not despatched.

    Started by harry2909, 27-11-2016 02:36 PM
    • Replies: 1
    • Views: 1,672
    Chris P
    28-11-2016, 12:08 PM Go to last post

  27. [Help] 1080FTW blew on me

    Started by pinut, 16-11-2016 04:46 AM
    • Replies: 1
    • Views: 1,688
    Mick@SCAN
    16-11-2016, 03:19 PM Go to last post

  28. Just wondering how bad the queue is for the Nintendo Classic Mini

    Started by DanceswithUnix, 11-11-2016 09:58 AM
    • Replies: 3
    • Views: 1,621
    DanceswithUnix
    11-11-2016, 12:46 PM Go to last post

  29. [Help] 70 orders and £8382 later I'm done with Scan

    Started by grimpy, 09-11-2016 08:33 PM
    • Replies: 13
    • Views: 2,487
    Mick@SCAN
    11-11-2016, 12:11 AM Go to last post

  30. Thumbs down Third time - not so lucky.

    Started by sqwerty, 07-11-2016 08:05 PM
    • Replies: 2
    • Views: 1,757
    sqwerty
    09-11-2016, 10:26 PM Go to last post
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