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Forum: SCAN.care@HEXUS :: After sales support

This forum is a dedicated after sales support area for SCAN customers. It is accessible to all, but only customers of SCAN may create new threads.

HEXUS Latest Content

Cyberpunk 2077 E3 demo PC specs revealed
More details about the game and REDengine 4 will be revealed at Gamescom in August.More details about the game and REDengine 4 will be revealed at Gamescom in August.

Discuss

Asus ZenBook 3 Deluxe UX490UA
Same name, new 8th Gen Intel Core processor.Same name, new 8th Gen Intel Core processor.

Discuss

G-Sync HDR 4K monitor images are softer or blurred at 144Hz
Chroma subsampling has been implemented by vendors due to DP 1.4 bandwidth limits. Chroma subsampling has been implemented by vendors due to DP 1.4 bandwidth limits.

Discuss

Dell and HP spotted advertising Optane memory as RAM
Intel sanctioned policy will muddy the waters when buying PCs.Intel sanctioned policy will muddy the waters when buying PCs.

Discuss

AMD Raven Ridge APU graphics updates to be delivered quarterly
Because only the WHQL versions of the Adrenalin drivers will include Raven Ridge support.Because only the WHQL versions of the Adrenalin drivers will include Raven Ridge support.

Discuss

QOTW: What do you score in Cinebench?
The straight-line speed test was fun, now let's see how you fare when all cores are put to work.The straight-line speed test was fun, now let's see how you fare when all cores are put to work.

Discuss

HEXUS Week In Review: Intel Core i7-8086K and Razer Blade 15
Your chance to catch up on this week's tech developments.Your chance to catch up on this week's tech developments.

Discuss

Intel updates Kaby Lake G Radeon RX Vega M driver
Previous driver was based on AMD Radeon Software Crimson (November 2017) code.Previous driver was based on AMD Radeon Software Crimson (November 2017) code.

Discuss

AMD Radeon Pro V340 presentation slide spotted
Multi-user GPU solution with 32GB HBM2 claimed to support up to 32 concurrent users.Multi-user GPU solution with 32GB HBM2 claimed to support up to 32 concurrent users.

Discuss

Microsoft AI was behind the Windows 10 April Update roll out
Result: higher satisfaction, fewer known issues, lower support call volumes.Result: higher satisfaction, fewer known issues, lower support call volumes.

Discuss

Samsung launches premium Chromebook Plus V2
The $499 device uses a 12.2-inch 2-in-1 form factor and comes with a built-in stylus.The $499 device uses a 12.2-inch 2-in-1 form factor and comes with a built-in stylus.

Discuss

Razer Blade 15 (2018)
Sexier, more powerful, yet still hot and bothered.Sexier, more powerful, yet still hot and bothered.

Discuss

  1. Post Sticky Thread Sticky: Scan After Sales Support Guidlines

    Started by Mick@SCAN, 10-11-2016 04:14 PM
    • Replies: 0
    • Views: 3,206
    Mick@SCAN
    10-11-2016, 04:14 PM Go to last post

  1. Exclamation [Help] RMA - Items Tested, No Fault Found?

    Started by raven6981, 09-04-2018 09:04 PM
    • Replies: 4
    • Views: 731
    raven6981
    11-04-2018, 08:53 PM Go to last post

  2. Lightbulb [Help] Vega 56 becoming increasingly unstable

    Started by Millennium, 28-02-2018 08:48 PM
    • Replies: 2
    • Views: 842
    Millennium
    28-03-2018, 03:16 PM Go to last post

  3. [Help] Compact keyboard missing key

    Started by matts-uk, 10-11-2017 10:27 AM
    • Replies: 4
    • Views: 1,371
    matts-uk
    10-11-2017, 01:51 PM Go to last post

  4. Angry [Resolved] RMA on Z170 Pro Gaming Motherboard - Rejected?

    Started by Macman, 20-07-2017 09:16 PM
    • Replies: 5
    • Views: 2,579
    Mick@SCAN
    14-09-2017, 02:17 PM Go to last post

  5. [Help] Problems with ROG Zenith Extreme

    Started by gzunk, 16-08-2017 12:17 AM
    • Replies: 5
    • Views: 1,305
    gzunk
    21-08-2017, 07:01 PM Go to last post

  6. Angry Incredibly Frustrating Returns Process

    Started by steve3194, 03-07-2017 05:45 PM
    • Replies: 3
    • Views: 1,247
    steve3194
    16-07-2017, 05:38 PM Go to last post

  7. 1 stick of duel channel memory failed and rma sent and received by scan

    Started by microbar, 05-07-2017 07:28 PM
    • Replies: 1
    • Views: 1,114
    wesleyaldred
    06-07-2017, 10:55 AM Go to last post

  8. DPD Couriers

    Started by Helmheid, 10-03-2017 09:07 AM
    • Replies: 10
    • Views: 2,457
    johnzor
    28-03-2017, 07:22 PM Go to last post

  9. [Help] RMA service no fault found, very unhappy.

    Started by mickykiko, 22-02-2017 02:10 PM
    • Replies: 1
    • Views: 1,046
    Mick@SCAN
    21-03-2017, 04:23 PM Go to last post

  10. rma - how much longer

    Started by anf, 28-02-2017 01:09 PM
    • Replies: 3
    • Views: 1,287
    Mick@SCAN
    11-03-2017, 11:42 AM Go to last post

  11. Question [Help] RMA Rejected. Would like a clearer picture.

    Started by Lokter, 13-02-2017 09:45 PM
    • Replies: 0
    • Views: 775
    Lokter
    13-02-2017, 09:45 PM Go to last post

  12. Exclamation Ordered Corsair 460x RGB, received the non-RGB version

    Started by realnikb, 09-01-2017 10:48 PM
    • Replies: 2
    • Views: 1,101
    realnikb
    10-01-2017, 02:27 PM Go to last post

  13. [Help] Scan contact us broken? Problem with Zotac 1050 Ti Mini

    Started by Daneel, 21-12-2016 10:15 AM
    • Replies: 1
    • Views: 1,277
    Mick@SCAN
    21-12-2016, 02:46 PM Go to last post

  14. Free Civ 6 game with RX480?

    Started by DanceswithUnix, 25-11-2016 06:50 PM
    • Replies: 8
    • Views: 1,410
    DanceswithUnix
    28-11-2016, 05:52 PM Go to last post

  15. Next day delivery still not despatched.

    Started by harry2909, 27-11-2016 02:36 PM
    • Replies: 1
    • Views: 849
    Chris P
    28-11-2016, 12:08 PM Go to last post

  16. [Help] 1080FTW blew on me

    Started by pinut, 16-11-2016 04:46 AM
    • Replies: 1
    • Views: 858
    Mick@SCAN
    16-11-2016, 03:19 PM Go to last post

  17. Just wondering how bad the queue is for the Nintendo Classic Mini

    Started by DanceswithUnix, 11-11-2016 09:58 AM
    • Replies: 3
    • Views: 817
    DanceswithUnix
    11-11-2016, 12:46 PM Go to last post

  18. [Help] 70 orders and £8382 later I'm done with Scan

    Started by grimpy, 09-11-2016 08:33 PM
    • Replies: 13
    • Views: 1,322
    Mick@SCAN
    11-11-2016, 12:11 AM Go to last post

  19. Thumbs down Third time - not so lucky.

    Started by sqwerty, 07-11-2016 08:05 PM
    • Replies: 2
    • Views: 825
    sqwerty
    09-11-2016, 10:26 PM Go to last post

  20. [Help] Amd fx8350 DEAD

    Started by BiggYinn, 05-11-2016 03:40 PM
    • Replies: 5
    • Views: 993
    flearider
    09-11-2016, 12:59 PM Go to last post

  21. [Help] Return taking an age

    Started by Platinum, 02-08-2016 02:49 PM
    • Replies: 10
    • Views: 2,180
    Platinum
    12-08-2016, 10:40 AM Go to last post

  22. Refund not issued for cancelled order

    Started by AD-15, 05-07-2016 05:04 AM
    • Replies: 1
    • Views: 1,824
    DavidM
    05-07-2016, 12:07 PM Go to last post

  23. Wrong delivery address!!

    Started by angey66, 24-05-2016 09:05 PM
    • Replies: 0
    • Views: 1,548
    angey66
    24-05-2016, 09:05 PM Go to last post

  24. [Help] Asus Z170 Pro Gaming freezing during profile selection

    Started by Tyzer, 01-05-2016 06:58 PM
    • Replies: 0
    • Views: 1,251
    Tyzer
    01-05-2016, 06:58 PM Go to last post

  25. [Help] Damaged upon retrieval RMA rejected.

    Started by shagwan, 19-04-2016 05:03 PM
    • Replies: 7
    • Views: 2,353
    shagwan
    28-04-2016, 05:45 PM Go to last post

  26. [Help] Power Issue on a PC ordered in Jan 2016

    Started by anacdahudee, 22-03-2016 10:52 PM
    • Replies: 1
    • Views: 1,420
    anacdahudee
    23-03-2016, 06:00 PM Go to last post

  27. Notice to invoke DSR rights to cancel a purchase within 14 days

    Started by Mungri, 07-03-2016 02:11 PM
    • Replies: 0
    • Views: 1,492
    Mungri
    07-03-2016, 02:11 PM Go to last post

  28. Angry Need assistance from Scan

    Started by olioli2345, 05-03-2016 02:44 PM
    • Replies: 5
    • Views: 1,731
    wesleyaldred
    06-03-2016, 08:47 PM Go to last post

  29. Delayed Order Notification - {D7EB2A91-63B8-4D7C-A61A-A9DE13933B5C}

    Started by Apex, 19-01-2016 02:11 PM
    • Replies: 0
    • Views: 1,369
    Apex
    19-01-2016, 02:11 PM Go to last post

  30. Samsung SSD Free Assassins Creed Syndicate Code

    Started by Rabs, 18-01-2016 09:58 PM
    • Replies: 0
    • Views: 1,065
    Rabs
    18-01-2016, 09:58 PM Go to last post
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