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Forum: SCAN.care@HEXUS :: After sales support

This forum is a dedicated after sales support area for SCAN customers. It is accessible to all, but only customers of SCAN may create new threads.

HEXUS Latest Content

Microsoft's profits are up nearly 50 per cent
Boost comes from Cloud and Office services. Windows and Surface didn't do so well.Boost comes from Cloud and Office services. Windows and Surface didn't do so well.

Discuss

Five 'Agon by AOC' Gaming G3 monitors launched
Ranging from 27, 32, to 34-inches, all monitors sport 1000R curvature, and 165Hz refresh rate. Ranging from 27, 32, to 34-inches, all monitors sport 1000R curvature, and 165Hz refresh rate.

Discuss

Oculus Quest 2 minimum storage expanded to 128GB (same price)
Meanwhile, current owners can request a free silicone mask cover, in wake of allergy report.Meanwhile, current owners can request a free silicone mask cover, in wake of allergy report.

Discuss

AMD revenue grows 99 per cent YoY driven by strong demand
And Dr Lisa Su said that AMD Zen 4 and RDNA 3 remain on track for 2022.And Dr Lisa Su said that AMD Zen 4 and RDNA 3 remain on track for 2022.

Discuss

be quiet! Shadow Rock Slim 2
Competent cooling without breaking the bank.Competent cooling without breaking the bank.

Discuss

Microsoft says you won't be able to swerve Windows 11 min specs
In a recent AMA session an exec said it is all about offering better security than ever before.In a recent AMA session an exec said it is all about offering better security than ever before.

Discuss

Samsung Odyssey Neo G9 Mini LED gaming monitor unveiled
Pre-orders of the Samsung 'G95NA' start on 29th July, with global availability from 9th Aug.Pre-orders of the Samsung 'G95NA' start on 29th July, with global availability from 9th Aug.

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Microsoft Surface Duo 2 leak shows a triple camera setup
Features tele, ultra-wide, and normal lenses. Expect to see this launch sometime in Sept/Oct.Features tele, ultra-wide, and normal lenses. Expect to see this launch sometime in Sept/Oct.

Discuss

Intel announces node renaming and roadmap to the Angstrom era
Enhanced 10nm SuperFin is to be called 'Intel 7', Intel's 7nm will be 'Intel 4', and so on.Enhanced 10nm SuperFin is to be called 'Intel 7', Intel's 7nm will be 'Intel 4', and so on.

Discuss

Nvidia Lovelace GPUs booked in as TSMC 5nm parts
Industry sources say that Lovelace (consumer), Hooper (data centre), will launch in 2022.Industry sources say that Lovelace (consumer), Hooper (data centre), will launch in 2022.

Discuss

First benchmarks of China's Loongson 3A5000 CPU surface
Quad-core CPU runs at up to 2.5GHz and is the first CPU based upon the LoongArch ISA.Quad-core CPU runs at up to 2.5GHz and is the first CPU based upon the LoongArch ISA.

Discuss

AUO and LG preparing 480Hz refresh display panels
Displays are scheduled for production in 2022, product launches expected in 2023.Displays are scheduled for production in 2022, product launches expected in 2023.

Discuss

  1. Post Sticky Thread Sticky: Scan After Sales Support Guidlines

    Started by Mick@SCAN, 10-11-2016 04:14 PM
    • Replies: 0
    • Views: 8,041
    Mick@SCAN
    10-11-2016, 04:14 PM Go to last post

  1. Angry [Help] Awaiting Picking Since 23.11.2020

    Started by shaydoken, 30-11-2020 02:31 PM
    2 Pages •
    1 2
    awaiting, delayed, order, picking
    • Replies: 19
    • Views: 2,557
    souper
    01-02-2021, 06:06 PM Go to last post

  2. [Help] Telephone Order gone missing - Payment taken?

    Started by Faddy, 20-01-2021 11:08 AM
    • Replies: 2
    • Views: 1,507
    Faddy
    20-01-2021, 02:57 PM Go to last post

  3. [Help] Logged in but checkout as guest, charged for delivery as a result.

    Started by sqwerty, 28-12-2020 03:59 PM
    • Replies: 0
    • Views: 915
    sqwerty
    28-12-2020, 03:59 PM Go to last post

  4. [Help] Item missing on delivery...

    Started by miguelmcf01, 19-12-2020 08:23 PM
    • Replies: 4
    • Views: 1,101
    IronWarrior
    21-12-2020, 08:11 PM Go to last post

  5. Conserned goods may have been used

    Started by blokeinkent, 27-04-2019 04:57 PM
    • Replies: 4
    • Views: 2,503
    GregM85
    22-10-2020, 03:23 AM Go to last post

  6. Be quiet psu faulty, unable to rma

    Started by Gbak, 23-09-2020 01:34 PM
    • Replies: 0
    • Views: 1,320
    Gbak
    23-09-2020, 01:34 PM Go to last post

  7. Thumbs down [Help] RMA - no news after a month.

    Started by Wololo, 10-08-2020 04:33 PM
    • Replies: 0
    • Views: 1,827
    Wololo
    10-08-2020, 04:33 PM Go to last post

  8. Thumbs down [Help] RMA - no news after a month.

    Started by Wololo, 10-08-2020 04:05 PM
    • Replies: 0
    • Views: 1,526
    Wololo
    10-08-2020, 04:05 PM Go to last post

  9. [Help] Refund not recieved.

    Started by kramd, 17-06-2020 12:38 PM
    • Replies: 0
    • Views: 2,197
    kramd
    17-06-2020, 12:38 PM Go to last post

  10. [Help] Awaiting Picking

    Started by oimi, 22-05-2020 11:46 AM
    • Replies: 6
    • Views: 2,408
    oimi
    22-05-2020, 03:06 PM Go to last post

  11. No Power Lead with Refurbished PSU?

    Started by TheDutyPaid, 18-05-2019 09:16 PM
    • Replies: 8
    • Views: 2,273
    saosin
    20-04-2020, 05:44 PM Go to last post

  12. Trouble taking laptop apart

    Started by Phil66, 12-10-2019 08:06 PM
    • Replies: 1
    • Views: 2,157
    g8ina
    13-10-2019, 08:32 AM Go to last post

  13. refund query

    Started by ryhoper1, 06-08-2019 03:07 AM
    • Replies: 1
    • Views: 2,288
    DavidM
    06-08-2019, 12:20 PM Go to last post

  14. Question [Help] SCAN UK Warranty Void when SN label removed from the motherboard

    Started by Orth, 27-04-2019 08:52 PM
    • Replies: 8
    • Views: 2,487
    silent
    13-05-2019, 12:53 PM Go to last post

  15. [Help] 3XS System - Unstable Overclock?

    Started by RToledo, 27-01-2019 03:55 PM
    • Replies: 1
    • Views: 1,701
    RToledo
    27-01-2019, 09:35 PM Go to last post

  16. Thumbs down [Help] Scan absolutely abusing the RMA due to lack of staff and high volume of return ?????

    Started by waxfish, 12-12-2018 03:33 PM
    • Replies: 4
    • Views: 2,545
    DavidM
    13-12-2018, 12:14 PM Go to last post

  17. Unhappy [Help] MEG CREATION unstable

    Started by Pyrii, 09-10-2018 12:52 AM
    • Replies: 0
    • Views: 1,617
    Pyrii
    09-10-2018, 12:52 AM Go to last post

  18. Pointless Delay to Order. So Easily Avoidable.

    Started by will86, 09-09-2018 08:52 AM
    • Replies: 1
    • Views: 1,947
    retsil
    17-09-2018, 07:59 AM Go to last post

  19. Unhappy [Resolved] Stock delay inquiry

    Started by Pyrii, 13-09-2018 03:22 AM
    • Replies: 3
    • Views: 1,671
    DavidM
    13-09-2018, 01:12 PM Go to last post

  20. Exclamation [Help] RMA - Items Tested, No Fault Found?

    Started by raven6981, 09-04-2018 09:04 PM
    • Replies: 4
    • Views: 2,779
    raven6981
    11-04-2018, 08:53 PM Go to last post

  21. Lightbulb [Help] Vega 56 becoming increasingly unstable

    Started by Millennium, 28-02-2018 08:48 PM
    • Replies: 2
    • Views: 2,611
    Millennium
    28-03-2018, 03:16 PM Go to last post

  22. [Help] Compact keyboard missing key

    Started by matts-uk, 10-11-2017 10:27 AM
    • Replies: 4
    • Views: 3,704
    matts-uk
    10-11-2017, 01:51 PM Go to last post

  23. Angry [Resolved] RMA on Z170 Pro Gaming Motherboard - Rejected?

    Started by Macman, 20-07-2017 09:16 PM
    • Replies: 5
    • Views: 5,400
    Mick@SCAN
    14-09-2017, 02:17 PM Go to last post

  24. [Help] Problems with ROG Zenith Extreme

    Started by gzunk, 16-08-2017 12:17 AM
    • Replies: 5
    • Views: 2,710
    gzunk
    21-08-2017, 07:01 PM Go to last post

  25. Angry Incredibly Frustrating Returns Process

    Started by steve3194, 03-07-2017 05:45 PM
    • Replies: 3
    • Views: 2,573
    steve3194
    16-07-2017, 05:38 PM Go to last post

  26. 1 stick of duel channel memory failed and rma sent and received by scan

    Started by microbar, 05-07-2017 07:28 PM
    • Replies: 1
    • Views: 2,391
    wesleyaldred
    06-07-2017, 10:55 AM Go to last post

  27. DPD Couriers

    Started by Helmheid, 10-03-2017 09:07 AM
    • Replies: 10
    • Views: 4,245
    johnzor
    28-03-2017, 07:22 PM Go to last post

  28. [Help] RMA service no fault found, very unhappy.

    Started by mickykiko, 22-02-2017 02:10 PM
    • Replies: 1
    • Views: 2,369
    Mick@SCAN
    21-03-2017, 04:23 PM Go to last post

  29. rma - how much longer

    Started by anf, 28-02-2017 01:09 PM
    • Replies: 3
    • Views: 2,616
    Mick@SCAN
    11-03-2017, 11:42 AM Go to last post

  30. Question [Help] RMA Rejected. Would like a clearer picture.

    Started by Lokter, 13-02-2017 09:45 PM
    • Replies: 0
    • Views: 2,084
    Lokter
    13-02-2017, 09:45 PM Go to last post
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