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Thread: Rma

  1. #1
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    Rma

    Hi chaps. I have had an item sucessfully 'RMA'd' by you guys and was wondering if I would see the replacement before the end of the week? You received it on the 27th and it was originally delivered on the 18th. RMA no is <removed>

    Cheers
    Last edited by Lee H; 30-07-2009 at 10:07 AM.
    To err is human. To really foul things up ... you need a computer.

  2. #2
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    Re: Rma

    worth putting in the Aftersales section chap.... try it.

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    Re: Rma

    Typical time for RMA seems to be exactly 1 week, if they got it on monday, you'll probably get the replacement the following monday.

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    Re: Rma

    Quote Originally Posted by Zak33 View Post
    worth putting in the Aftersales section chap.... try it.
    Would you move it for me if you think it needs to go in there? Cheers Big M.
    To err is human. To really foul things up ... you need a computer.

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    Re: Rma

    Moved into the Aftersales Section for you, will look into the RMA for you know, but i would hazard a guess the replacements would more likely be early next week if we have stock.

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    Re: Rma

    From the 27th there are 13 customers ahead of you, again I would hazard a guess towards early next week, but they may get through them today.

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    Re: Rma

    Wesley Could you have a look at the progress of my RMA please.

    Thanks

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    Re: Rma

    Replacements have shipped today for delivery tomorrow. You should have already received an automated email verifying completed.

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    Re: Rma

    Quote Originally Posted by wesleyaldred View Post
    Replacements have shipped today for delivery tomorrow. You should have already received an automated email verifying completed.
    That's great cheers. I responded to the 'your replacement item(s) are sent to the correct address' email on the 27th but I didn't get a confirmation from that. Could you possibly confirm the delivery address of the return for me via PM or email?

    Thanks very much.
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    Re: Rma

    Not bad, a 6 day RMA. I'm still waiting for a return I sent back to ebuyer 3 weeks ago, because they don't know where it is. They received the faulty board and replaced it quick enough, but 'forgot' to change the return address on 4 separate occasions, and can't collect it from the wrong address (which they've been trying to do for over a week)

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    Re: Rma

    I can confirm the parcel is going to address you requested.

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    Re: Rma

    Quote Originally Posted by wesleyaldred View Post
    I can confirm the parcel is going to address you requested.
    Many thanks, you're a legend.
    To err is human. To really foul things up ... you need a computer.

  13. Received thanks from:

    wesleyaldred (30-07-2009)

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    Re: Rma

    Quote Originally Posted by yamangman View Post
    Many thanks, you're a legend.
    Glad to be of service

  15. Received thanks from:

    Stanman (30-07-2009)

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