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Thread: Latest Pick & Dispatch Times

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    Question Latest Pick & Dispatch Times

    Hi

    I placed an order for a single in-stock item earlier today and expect delivery tomorrow (Tue 17th).

    Can you tell me what is the latest time the item is likely to be marked as picked & dispatched (i.e. confirmed for delivery tomorrow)?

    Regards - Andy

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    Re: Latest Pick & Dispatch Times

    ive had items despatched as late as 7pm

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    Re: Latest Pick & Dispatch Times

    Quick update: Order changed to be shown as picked & dispatched with City-Link reference about 19:20.

    Andy

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    Does he need a reason? Funkstar's Avatar
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    Re: Latest Pick & Dispatch Times

    (I know this is against the rules, but it is relevant in this case, especialy as the issue is resolved)

    The order pickers at Scan work until 20:00, the last pickup from CityLink is shorty after that.


    For future reference, this type of thread is probably better in the general Scan forum as only Scan employees and the original poster are allowed to post in here. It's easy to miss, so don't worry about it Bitemark.

    The reason for this is so that threads don't turn into a free for all when everyone starts chipping in with their own opinions and the Scan guys spend all their time wading through that rather than actually dealing with the issue brought up by the OP.

    Enjoy the order Andy

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    Retail Sales Manager Chris P's Avatar
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    Re: Latest Pick & Dispatch Times

    &roo

    Apologies for not replying, I was monitoring the order to make sure it shipped on time for you and will be delivered today....

    The pickers do work very late to ship as many order's as possible per day, which is why our first time pick stats are so high, If you would like to raise any query about an order with SCAN, please log it as you have done here

    Best Regards

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    Re: Latest Pick & Dispatch Times

    Quote Originally Posted by Chris P View Post
    I was monitoring the order to make sure it shipped on time for you and will be delivered today....
    Hi Chris

    Thanks for that. The package arrived mid morning.

    Regards - Andy

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    Chris P (18-11-2009)

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    Re: Latest Pick & Dispatch Times

    Quote Originally Posted by Chris P View Post
    &roo

    Apologies for not replying, I was monitoring the order to make sure it shipped on time for you and will be delivered today....

    The pickers do work very late to ship as many order's as possible per day, which is why our first time pick stats are so high, If you would like to raise any query about an order with SCAN, please log it as you have done here

    Best Regards
    Chris, you need to update your sig, you won again this year

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    Re: Latest Pick & Dispatch Times

    nxg

    On it dude

    I have the design I just need to upload it

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    Re: Latest Pick & Dispatch Times

    Done

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    Re: Latest Pick & Dispatch Times

    Marvellous

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