Automatic damage insurance extra!

[Deputy Dog]

I have just this moment purchased a motherboard from SCAN online.

My gripe is, why do SCAN automatically opt you in for their Installation Damage Insurance. This is a bit sneaky in my opinion to add what in my case would have been an extra £4.50 for something I didn't want. Had I not checked very carefully my order and the charge I may have paid for something I didn't want without noticing.

Surely this should be something I opt into not out of.

Not good customer care in my view.

[Chris P]

Deputy Dog

This topic has been discussed in the forum to exhaustion but if you can post your Invoice number I will reply directly.

Best Regards

[Deputy Dog]

Deputy Dog

This topic has been discussed in the forum to exhaustion but if you can post your Invoice number I will reply directly.

Best Regards

There is no problem with my order so far. I was just disappointed that I needed to opt out of something that I should have to.

The number is.
*edited*