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Thread: RMA Request 8800 GTX XFX OC

  1. #17
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    Re: RMA Request 8800 GTX XFX OC

    Just rang customer service the returns end, and they told me that the card is currently at XFX, XFX have just emailed me stating that they are just as confused as I am since they have no card.

  2. #18
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    Re: RMA Request 8800 GTX XFX OC

    Togosu,

    We received this card from you YESTERDAY, how could it possibly be with XFX, it is with Scan awaiting to be sent to XFX, hence the status update to at supplier.

    Wesley

  3. #19
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    Re: RMA Request 8800 GTX XFX OC

    Dont shoot me Wesley, it was whoever answered the phone who told me this.

  4. #20
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    Re: RMA Request 8800 GTX XFX OC

    Oh and it was there tuesday actually

  5. #21
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    Re: RMA Request 8800 GTX XFX OC

    Any update? XFX emailed me couple days ago to say it was in testing.

  6. #22
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    Re: RMA Request 8800 GTX XFX OC

    The last batch of updates from XFX was on the 12/04/10, your card will be on the next batch of updates we receive.

  7. #23
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    Re: RMA Request 8800 GTX XFX OC

    Are they weekly updates? im not asking for specifics just a rough estimate. Thanks alot for all your help everyone in the thread btw.

  8. #24
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    Re: RMA Request 8800 GTX XFX OC

    They are weekly but not always on the same day. It should be here anytime soon.

  9. #25
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    Re: RMA Request 8800 GTX XFX OC

    Thanks alot =]

  10. #26
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    Re: RMA Request 8800 GTX XFX OC

    No worries, give me a shout this time tomorrow and ill check again for you.

  11. #27
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    Re: RMA Request 8800 GTX XFX OC

    Hey Wesley, just to give you a heads up I have a different return address to where I was two years ago now, if thats thats the way things go.

  12. #28
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    Re: RMA Request 8800 GTX XFX OC

    Just recieved an email from Paul at XFX saying its been rejected, it seems that since scan purchased the card at the beginning of april, the card is out of warranty via them however I purchased the card on the 28/04/2008. So I should still be in warranty VIA you guys as a minimum of two years was stated. Any clarification?

  13. #29
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    Re: RMA Request 8800 GTX XFX OC

    Togosu,

    I just received the same update, i'm looking into this now for you.

    Wesley

  14. #30
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    Re: RMA Request 8800 GTX XFX OC

    Thanks for the fast response.

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    Re: RMA Request 8800 GTX XFX OC

    Have replied to the email, it seems fairly underpowered compared to my old, id consider ATI if nessesary, Would also like to have this resolved today.


    EDIT

    As stated in the email, id be happy to pay the extra £20 for the 1gb gts 250, hopefully we can get this resolved today.
    Last edited by Togosu; 21-04-2010 at 03:13 PM.

  16. #32
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    Re: RMA Request 8800 GTX XFX OC

    Thanks everybody for the continued support, was nice to actually have sane people to deal with. 5/5 in terms of customer service will definately be purchasing again thanks alot guys.++

    Any possibility of a confirmation email of my order or invoice with tracking?
    Last edited by Togosu; 21-04-2010 at 03:50 PM.

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