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Thread: RMA Request 8800 GTX XFX OC

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    RMA Request 8800 GTX XFX OC

    Hi, was asked to post here to get the ball rolling on my RMA request over my 8800 whats the procedure? thank you

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    Re: RMA Request 8800 GTX XFX OC

    No responses, pretty bad after a day nothing by email either, not the SCAN i used to know =/

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    Re: RMA Request 8800 GTX XFX OC

    Togosu

    I have just sent you a new message via the OLQ, could you please follow the guidance on there.

    Wesley

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    Re: RMA Request 8800 GTX XFX OC

    Sorry? OLQ? i can only guess ONLINE query? nto sure where to find that.

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    Re: RMA Request 8800 GTX XFX OC

    Hi, no response again neither by email, nothing in my account on your site at all, and i have no RMA reference to sort it.

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    Moderator DavidM's Avatar
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    Re: RMA Request 8800 GTX XFX OC

    A reply was sent to your email address on the 12th. Can reply back to that please?

    (If you could PM me your email address - in case it's changed - I'll forward it to Wesley)

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    Re: RMA Request 8800 GTX XFX OC

    Hi, after my initial response from xfx its now been 4 days on my ticket with no reply getting pretty peeved at this, around a week and a half without a working computer already.

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    Re: RMA Request 8800 GTX XFX OC

    As per my previous reply, we contacted you on the 12th and have been waiting for your reply.

    Can you PM your email address, so we can confirm that the details are correct.

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    Re: RMA Request 8800 GTX XFX OC

    I see no option to PM on this forum at all unless im being blind, email is <edited> plus whatever @.com you have
    Last edited by DavidM; 16-02-2010 at 04:09 PM.

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    Re: RMA Request 8800 GTX XFX OC

    <edited as you've replied to the olq>

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    Re: RMA Request 8800 GTX XFX OC

    Hi guys, ive recieved my XRMA number but i also recieved a RMA number from scan about an hour later? Which do you wish me to use?

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    Re: RMA Request 8800 GTX XFX OC

    The Scan RMA please, we have logged the XFX number onto the system.

    Wesley

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    Re: RMA Request 8800 GTX XFX OC

    Just out of interest, what would be my likely replacement for it?

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    Re: RMA Request 8800 GTX XFX OC

    Hey guys, tracking said it reached you today checked out my RMA/INVOICE check and it doesnt say its recieved? any problems your end?

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    Scan Computers Technical/Returns Mark@SCAN's Avatar
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    Re: RMA Request 8800 GTX XFX OC

    Hi,

    Although your goods have been delivered it may take 24/48 hours after delivery before they would show as booked in on our RMA tracking system.

    If you have tracking confirmation from the courier that the goods have been delivered to us please take this as confirmation of delivery.

    We do try and book in/test goods as soon as possible after they are delivered but obviously this is not instant.

    Regards

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    Re: RMA Request 8800 GTX XFX OC

    Thanks, what does At Suppliers indicate?

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