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Thread: Problem with Sharkoon QuickPort USB3

  1. #1
    Join Date
    Jan 2007
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    Problem with Sharkoon QuickPort USB3

    Hi there.

    I recently made an order for the QuickPort (QP) along with a Asus U3S6 card to use this with but for the life of me the QP doesn't work with this card under USB3.0.

    I have this card installed on the lower slot PCI-E 4x of my Asus P5B Deluxe WiFi/AP board and the drivers installed fine. The USB3.0 ports work with all of my USB2.0 devices and even the QP with a USB2.0 cable but it doesn't work with the supplied USB3.0 cable. It just powers up, starts the HDD and does one blink of RED light.

    I have no means to try out another USB3.0 cable as I don't have one to hand at all. Is there a way of getting an exchange for the QP or another USB3.0 A-B cable?


  2. #2
    Join Date
    Jan 2007
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    Re: Problem with Sharkoon QuickPort USB3

    Would anyone be able to shed some light on this issue? I have no other machine to try the card in and I have no means to test whether it's just the supplied cable or not.

    I guess it's either the cable supplied or my configuration but I can't confirm either at this end. Is there anyone who has used the card with a similar board and has the ports USB3.0 enabled?

  3. #3
    mutantbass head Lee H's Avatar
    Join Date
    Dec 2003
    M28, Manchester
    671 times in 580 posts
    • Lee H's system
      • Motherboard:
      • MSI Z370 Carbon Gaming
      • CPU:
      • Intel i7 8700K Unlocked CPU
      • Memory:
      • 16 GB Corsair Vengeance 3200 LPX
      • Storage:
      • 250GB 960 EVO + a few more drives
      • Graphics card(s):
      • 6GB Palit GTX 1060 Dual
      • PSU:
      • Antec Truepower 750W Modular Blue
      • Case:
      • Corsair 600T White Edition
      • Operating System:
      • Windows 10 PRO
      • Monitor(s):
      • 27" Asus MX279H & 24" Acer 3D GD245HQ + the 3D glasses
      • Internet:
      • Virgin Media

    Re: Problem with Sharkoon QuickPort USB3

    It could be down to the U3S6 card that you are using as the asus website is showing that this is compatible with the following motherboards ;

    Maximus III Formula
    P7P55D Deluxe
    P7P55D EVO
    P7P55D PRO
    P7P55D LE
    P7P55 LX
    P7P55 WS Supercomputer
    P6T Deluxe
    P6T Deluxe V2
    P6TD deluxe
    P6T SE
    Rampage II Extreme
    Rampage II Gene
    M4A79T Deluxe
    M4A785TD-V EVO
    M4A77TD PRO
    M4A79T Deluxe/U3S6
    M4A77TD PRO/U3S6
    M4A785TD-V EVO/U3S6
    I can see that the Asus P5B is not listed and as such this could be the source of the issue.

    If you log this with the returns team using the OLQ system Here they will be able to assist you further with this issue.

    Best Regards,

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