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Thread: Order Delay

  1. #33
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    Re: Order Delay

    the silence is deafening
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  2. #34
    Retail Sales Manager Chris P's Avatar
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    Re: Order Delay

    Gibbo

    Sorry the ETA has been given again as 2-3 day's from the Supplier.

  3. #35
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    Quote Originally Posted by Chris P View Post
    Gibbo

    Sorry the ETA has been given again as 2-3 day's from the Supplier.
    THX


    You need a more reliable supplier.

    The customer hates being lied to.

    Looks like this order might break the 100 day mark! - Is this a Scan record?

    Edit: moved to after sales support...is that to try and hide it?
    Last edited by Gibbo; 31-08-2010 at 03:04 PM.
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  4. #36
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    Are we there yet?
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  5. #37
    Retail Sales Manager Chris P's Avatar
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    Re: Order Delay

    Edit: moved to after sales support...is that to try and hide it?
    Is the After Sales support section hidden? = your answer ...

    The supplier is now informing me they will have the stock tomorrow.

    Regards

  6. #38
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    and you will have stock when?
    and I will receive delivery when?
    It's been 102 days so far.....
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  7. #39
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    Thanks for the prompt, accurate and informative response.



    NOT!!
    Last edited by Gibbo; 06-09-2010 at 05:31 PM.
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  8. #40
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    ....and so day 103 beckons but Scan have gone silent on me


    This is tedious!

    If this is the level of service that wins awards, I'd hate to experience bad service.

    You guys wouldn't last 5 minutes in the US.
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  9. #41
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    Will today, day 103 of this tedious transaction, be the day, I wonder?

    <waits patiently for the DPD van....>
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  10. #42
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    am I being ignored now?
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  11. #43
    Moderator Carlh's Avatar
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    Re: Order Delay

    Gibbo,

    Chris is out of the office today - however I have requested an update from our purchasing team, as soon as I get an update I shall let you know.

    Regards,

  12. #44
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    .....so confirmed delivery was 30th August...this word confirmed seemed to make a world of difference to ChrisP a few weeks ago but it seems that in is in reality no different to the word estimate that he went to such lengths to explain was not confirmed and therefore could not be relied upon.


    and now it seems I am back to waiting on updates from purchasing.

    Sort your act out - this is an appalling way to treat loyal customers!!
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  13. #45
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    So what fairy story are purchasing telling today?
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  14. #46
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    Re: Order Delay

    Gibbo,

    I have checked with purchasing who have advised that stock should be here today however the supplier we use for these can deliver any time up till 5.30.

    I have spoken to the goods in team who have advise it hasnt arrived as yet however as soon as it comes in it will be booked in therefore the goods will be with you either tomorrow (depending on when we get the delivery) or worst case on Thursday.

    As soon as I get an update from our goods in team I shall advise

  15. #47
    Senior Member
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    Thanks


    deleted as there was a new post while I posted.
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

  16. #48
    Senior Member
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    • Gibbo's system
      • Motherboard:
      • Asus P5QL-E
      • CPU:
      • Q9550 4x2.833GHz with Noctua NHU12 cooler
      • Memory:
      • Corsair 2x2Gb TwinX DDR2 XMS2, PC2-8500 (1066)
      • Storage:
      • 2 x 250GB SATA 1 x 120GB PATA 1 x 80GB PATA
      • Graphics card(s):
      • Palit 9800GT 512Mb - - Soundcard: RME HDSP9632
      • PSU:
      • Tagan BZ700
      • Case:
      • Antec TX1050
      • Operating System:
      • XP Pro Sp3
      • Monitor(s):
      • Iiyama PLE2200WSB
      • Internet:
      • Orange [:eek:] 8meg running @ 5288kbps last time I tested it http://www.speedtest.net

    Re: Order Delay

    Wow could it possibly be true?

    3. Order picked / Awaiting despatch - 08 Sep 2010 18:25:00
    Asus P5QL-E : Intel Q9550 : Noctua NH-U12P : DDR2 2 x 2048MB 1066 Corsair : Palit 9800GT 512Mb : Iiyama PLE2200WS-B : RME HDSP9632[a proper musician's card] : 2 x SATA 7200rpm 250GB : 1 x 7200rpm IDE 120GB : 1 x 7200rpm IDE 80GB : Iomega 34290 1TB eSATA storage : Pioneer DVR-216DBK : Antec TX1050 case : TAGAN TG700BZ PSU : MOTU MTPAV MIDI interface/time clock : Behringer BCR2000 : SONAR 7PE : Reason3 : ReFX Nexus : ReFX Vanguard : NI Battery3 : JP-8080 : D-50 : D-10

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