From the "Poor experience of Scan/DPD thread"
Two orders placed 1 week apart - first one on the 1st December, second on 7th. First one - despite getting the "we're going to deliver tomorrow" text - sat at Awaiting shipment until late on into the 10th, then went to "Arrived at sortation hub" with an event date of the 2nd before a further flurry of activity yesterday (12th). They actually delivered that day (which was good) but unfortunately with no warning given I wasn't in (not so good). Luckily my neighbour was an I managed to finally get my "next day delivery". Yay!
The second one also switched to "Arrived at sortation hub" on the 12th (this time with an event date of the 8th), but no ETA nor text neither. Hopefully that one'll touch down this week (before the blizzards hit us again).
At the moment it really looks like a third order I placed (on Sunday night!) will arrive before my second order which, I just checked, is still sitting at the "Arrived at sortation hub" status. Any idea what's happening to this second order or, as I strongly suspect, that it's sitting in a "queue" of delayed shipments, in which case I'm guessing I should get it with pretty much the same delay as my first order?
Sorry for having to ask ... :'(



SCAN.care@HEXUS
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(No sarcasm intended)
Maybe I should have been less patient and got you folks involved earlier.
