Scan why u not reply?

[raven1001]

Always had great support from scan, it's the only place I shop for PC hardware, anyway just got an X-fi titanium OEM sound card, I knew people have issues with this card but I thought I might get lucky but was not to be, card keeps disappearing from the OS randomly on system reboot. So I want to return it under DSR for a refund and get the Xonar D2 from scan but you guys are not replying to RMA requests, I have sent two now, one on the 27th and today. Do I have to call? you have email problems?



Regards


Joe

[Mick@SCAN]

raven1001,

I am sorry to hear about the issues you are having, please post or PM me your invoice number.

Kind regards,

[raven1001]

Hi, invoice no is 00E******

Joe

[Mick@SCAN]

raven1001,

I have sent across an RMA number as requested.

Kind regards,

[raven1001]

Top man, cheers.


Joe