Results 1 to 4 of 4

Thread: Western digital hard drive return

  1. #1
    Senior Member
    Join Date
    Jan 2006
    Posts
    362
    Thanks
    63
    Thanked
    44 times in 30 posts
    • hb904460's system
      • Motherboard:
      • Asus A88XM-PLUS
      • CPU:
      • AMD A6-5400K
      • Memory:
      • 8gb DDR3 @ 1866mhz
      • Storage:
      • 240gb Crucial mx500 + 500gb WD Caviar Blue
      • PSU:
      • Antec NeoEco 620W
      • Case:
      • Silverstone PS07
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Viewsonic VA2037m

    Western digital hard drive return

    Just a quick question, I purchased a Western Digital Blue 500gb AAKX in january, unfortunately it has developed a fail in the WD data lifeguard tools for reallocated sectors - threshold 1, drive has 134.
    Do Scan handle the return or do i need to contact WD direct?
    Last edited by Mark@SCAN; 29-04-2013 at 12:28 PM.

  2. #2
    Moderator Mick@SCAN's Avatar
    Join Date
    Aug 2007
    Posts
    585
    Thanks
    35
    Thanked
    79 times in 64 posts
    • Mick@SCAN's system
      • Motherboard:
      • Gigabyte GA-Z87X-OC
      • CPU:
      • i5 4670k @ 4.7 Ghz
      • Memory:
      • 16GB Corsair Vengeance LP 1600
      • Storage:
      • 120GB Samsung 840 / 2TB Seagate SATA III ST2000DM001 / 120GB Vertex Plus
      • Graphics card(s):
      • 8GB MSI 290X
      • PSU:
      • Enermax Modular Infiniti 650Watt
      • Case:
      • Fractal Design ARC MIDI R2 Tower Case
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Iiyama ProLite G2773HS-2
      • Internet:
      • Virgin Media 200Mb

    Re: Western digital hard drive return

    hb904460,

    We currently have these drives in stock so we can certainly process an RMA for you, however it may be quicker processing this with WD directly. Please let us know how you would like to proceed.

    Kind regards,

  3. #3
    Senior Member
    Join Date
    Jan 2006
    Posts
    362
    Thanks
    63
    Thanked
    44 times in 30 posts
    • hb904460's system
      • Motherboard:
      • Asus A88XM-PLUS
      • CPU:
      • AMD A6-5400K
      • Memory:
      • 8gb DDR3 @ 1866mhz
      • Storage:
      • 240gb Crucial mx500 + 500gb WD Caviar Blue
      • PSU:
      • Antec NeoEco 620W
      • Case:
      • Silverstone PS07
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Viewsonic VA2037m

    Re: Western digital hard drive return

    Mick,
    thank you for your response i have contacted yourselves directly as i will place a small order as well as the RMA.

  4. #4
    Moderator Mick@SCAN's Avatar
    Join Date
    Aug 2007
    Posts
    585
    Thanks
    35
    Thanked
    79 times in 64 posts
    • Mick@SCAN's system
      • Motherboard:
      • Gigabyte GA-Z87X-OC
      • CPU:
      • i5 4670k @ 4.7 Ghz
      • Memory:
      • 16GB Corsair Vengeance LP 1600
      • Storage:
      • 120GB Samsung 840 / 2TB Seagate SATA III ST2000DM001 / 120GB Vertex Plus
      • Graphics card(s):
      • 8GB MSI 290X
      • PSU:
      • Enermax Modular Infiniti 650Watt
      • Case:
      • Fractal Design ARC MIDI R2 Tower Case
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Iiyama ProLite G2773HS-2
      • Internet:
      • Virgin Media 200Mb

    Re: Western digital hard drive return

    No problem, an RMA number should be with you now.

    Kind regards,

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •