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Thread: Order hasn't even been picked.

  1. 19-03-2015, 08:05 PM #1
    Dottorrent
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    Order hasn't even been picked.

    Hi there.

    I ordered 2x 50m Ethernet cables as well as 2 extenders, but unfortunately, I haven't seen any email even regarding the order for almost a week now.

    What's going on?
    Last edited by Mark@SCAN; 30-03-2015 at 02:05 PM.
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  2. 20-03-2015, 12:06 PM #2
    Mark@SCAN
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    Re: Order hasn't even been picked.

    Please provide your invoice number for the order placed.

    Regards
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  3. 20-03-2015, 05:07 PM #3
    Dottorrent
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    Re: Order hasn't even been picked.

    Invoice No - E2463296
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  4. 30-03-2015, 02:05 PM #4
    Mark@SCAN
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    Re: Order hasn't even been picked.

    Sorry for the delay, having investigated this the payment shows as declined, there should have been a notification e-mail sent advising you of this at the time.

    If you would like to discuss with our customer services team please call 01204 47 47 47 option 1 > 5

    Regards
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