RMA Status

[garlik_bread]

Hi,
I returned a faulty Radeon 7850 last week, which has been tested by yourselves and the fault was replicated.

The current status is at "Awaiting replacement / credit", but I was wondering what that will mean? I know the GPU is no longer stocked by you, so is another being sourced from the manufacturer?

The RMA number is 365061 in case a mod can check?

Thanks

[Mark@SCAN]

Hi,

Will chase this up and drop you an e-mail with an update shortly.

Regards

[garlik_bread]

Hi Mark,

Thanks for the quick update. Look forward to hearing the verdict

[garlik_bread]

Hi, just to let you know that I had a replacement card in the post yesterday so thanks for the great service.

One final question, as the replacement card is a Grade B stock item, does it come with a Warranty of it's own?

Thanks

[Mark@SCAN]

The warranty is just a continuation of the 2 year warranty supplied with the original XFX.

Regards