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Forum: SCAN.care@HEXUS :: After sales support

This forum is a dedicated after sales support area for SCAN customers. It is accessible to all, but only customers of SCAN may create new threads.

  1. Post Sticky Thread Sticky: Scan After Sales Support Guidlines

    Started by Mick@SCAN, 10-11-2016 04:14 PM
    • Replies: 0
    • Views: 11,861
    Mick@SCAN
    10-11-2016, 04:14 PM Go to last post

  1. Exclamation [Resolved] Order stated shipped then magically out of stock...

    Started by walibe, 19-06-2014 08:23 PM
    • Replies: 2
    • Views: 1,143
    Mark@SCAN
    20-06-2014, 05:26 PM Go to last post

  2. Post [Resolved] Original Invoice request.

    Started by Mawa, 17-06-2014 03:11 AM
    • Replies: 3
    • Views: 1,373
    Mark@SCAN
    18-06-2014, 01:11 PM Go to last post

  3. [Resolved] 3 out of the last 4 RMAs ended in poor service - no more scan

    Started by shaithis, 17-06-2014 02:26 PM
    • Replies: 1
    • Views: 1,313
    Mick@SCAN
    17-06-2014, 03:12 PM Go to last post

  4. [Resolved] How long does it take to get a rma number

    Started by clone, 24-05-2014 12:00 PM
    • Replies: 8
    • Views: 1,463
    Smithjhon77
    06-06-2014, 11:12 AM Go to last post

  5. [Help] No faith in Scan's stock system - delays and more delays.

    Started by The Fish, 30-05-2014 10:39 AM
    • Replies: 0
    • Views: 1,390
    The Fish
    30-05-2014, 10:39 AM Go to last post

  6. [Resolved] Scan - delayed order: poor stock managment and poor communication

    Started by ikonia, 29-04-2014 11:40 PM
    • Replies: 6
    • Views: 1,971
    The Fish
    29-05-2014, 08:25 PM Go to last post

  7. [Resolved] Another damged item - no response from Customer Care.

    Started by scruffy, 14-05-2014 12:59 PM
    • Replies: 11
    • Views: 2,429
    scruffy
    24-05-2014, 11:29 AM Go to last post

  8. Question [Resolved] How long is it reasonable to wait for an RMA to be resolved

    Started by Laatab, 13-05-2014 03:35 PM
    • Replies: 6
    • Views: 1,508
    Mark@SCAN
    20-05-2014, 11:28 AM Go to last post

  9. Angry [Resolved] RMA status - constant problems 1 month after the initial order

    Started by bijomaru, 01-04-2014 03:29 PM
    2 Pages •
    1 2
    • Replies: 27
    • Views: 3,654
    bijomaru
    09-05-2014, 12:06 PM Go to last post

  10. [Resolved] Scan RMA taking very long time

    Started by StickyWickett, 22-04-2014 10:20 PM
    • Replies: 2
    • Views: 1,241
    StickyWickett
    23-04-2014, 11:51 AM Go to last post

  11. [Resolved] Faulty refurbished OCZ SSD - Third time!

    Started by michaelg, 16-04-2014 11:12 AM
    • Replies: 6
    • Views: 2,331
    Mick@SCAN
    22-04-2014, 01:05 PM Go to last post

  12. [Resolved] Second Zotac GTX750ti needing RMA - can I pay extra and change brand?

    Started by wasabi, 06-04-2014 06:14 PM
    • Replies: 4
    • Views: 1,406
    Mark@SCAN
    19-04-2014, 01:36 PM Go to last post

  13. [Resolved] Scan Support Email

    Started by wizkid, 15-04-2014 02:42 PM
    • Replies: 1
    • Views: 870
    Mark@SCAN
    15-04-2014, 03:05 PM Go to last post

  14. Angry [Resolved] rma monitor sent as new

    Started by osy1950, 02-04-2014 04:18 PM
    • Replies: 3
    • Views: 1,293
    Mark@SCAN
    10-04-2014, 11:29 AM Go to last post

  15. [Resolved] Bit of help on getting a decent update please

    Started by mkell, 01-04-2014 05:12 PM
    • Replies: 2
    • Views: 979
    Mick@SCAN
    02-04-2014, 04:46 PM Go to last post

  16. [Resolved] Damaged PS4

    Started by Psycosi, 01-04-2014 08:25 PM
    • Replies: 1
    • Views: 1,061
    Mick@SCAN
    02-04-2014, 12:24 PM Go to last post

  17. [Resolved] DSR returns request ignored..

    Started by Caesium, 01-04-2014 12:47 PM
    • Replies: 2
    • Views: 979
    Caesium
    01-04-2014, 01:36 PM Go to last post

  18. [Resolved] OLQ unanswered since 20th march

    Started by rabbid, 26-03-2014 02:08 AM
    • Replies: 1
    • Views: 1,016
    Mick@SCAN
    26-03-2014, 01:35 PM Go to last post

  19. [Resolved] R9 290 Black Screen

    Started by speaker5, 18-03-2014 12:56 AM
    • Replies: 1
    • Views: 1,394
    Mark@SCAN
    18-03-2014, 10:13 AM Go to last post

  20. [Resolved] RMA, no information given and ignoring my emails.

    Started by AgentKillzone, 24-02-2014 01:31 PM
    • Replies: 9
    • Views: 2,048
    Mark@SCAN
    07-03-2014, 11:20 AM Go to last post

  21. [Resolved] Free Delivery

    Started by ma9mwah2, 28-02-2014 12:35 PM
    • Replies: 3
    • Views: 1,275
    Chris P
    28-02-2014, 01:48 PM Go to last post

  22. [Resolved] Query Response

    Started by Noxvayl, 25-02-2014 04:39 PM
    • Replies: 7
    • Views: 1,411
    Mark@SCAN
    27-02-2014, 03:05 PM Go to last post

  23. [Resolved] Email response times

    Started by wizkid, 26-02-2014 06:28 PM
    • Replies: 3
    • Views: 971
    Mark@SCAN
    27-02-2014, 03:01 PM Go to last post

  24. [Resolved] Technical help: problem with r9 270 graphics card (I think)

    Started by toongchin, 16-02-2014 07:27 PM
    • Replies: 4
    • Views: 1,806
    Mark@SCAN
    17-02-2014, 11:46 AM Go to last post

  25. [Resolved] Monitor check

    Started by Devastater6194, 28-01-2014 12:27 PM
    • Replies: 2
    • Views: 1,517
    Devastater6194
    12-02-2014, 11:33 AM Go to last post

  26. [Resolved] Scan RMA not issued full refund / Customer Neglect

    Started by blackcurrant, 04-02-2014 06:37 PM
    • Replies: 6
    • Views: 3,908
    Mark@SCAN
    07-02-2014, 10:24 AM Go to last post

  27. [Resolved] Dispatched order

    Started by Lykaios, 01-02-2014 03:38 PM
    • Replies: 5
    • Views: 1,126
    Lykaios
    01-02-2014, 05:22 PM Go to last post

  28. [Resolved] Customer satisfaction.... yeah right

    Started by Booga, 13-01-2014 07:31 PM
    • Replies: 4
    • Views: 1,718
    Booga
    27-01-2014, 07:04 PM Go to last post

  29. [Resolved] Scan RMA Issue

    Started by haswell123, 17-01-2014 07:11 PM
    • Replies: 2
    • Views: 1,644
    Mark@SCAN
    20-01-2014, 10:27 AM Go to last post

  30. [Resolved] Dispatched?

    Started by Scooby, 13-01-2014 05:59 PM
    • Replies: 1
    • Views: 933
    Scooby
    13-01-2014, 07:15 PM Go to last post
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