Free Shipping?

[IBM]

Here we go again I hear you cry!!

Me too!

Trying to order an HP 7210 Multifunction (for which Scan is the cheapest online deal by far, saving between £18 and £120+ depending where you shop, well done guys), and although I'm SURE I've received free shipping on one order before, I couldn't remember the details so read up on the stickies. Ahah, linkage. Follow linkage, try to log in. Oh no, hexus account no recognised. Invalid email address. So I check my email address.

Nope, definately right, maybe it's invalid 'cause it's got a hyphen in it.

So I change my email address, and it tells me that my address needs to be validated by clicking on the confirmation link in an email sent to aforementioned address. Ah, that's new. Haven't done that before for Hexus.

Await email. Get Email. Click Email. Great, validated address (it's only taken me 3.5 years to do this. A record?)

Return to scan sticky, follow link. Enter details. Click submit. Hexus account not recognised.

Doh!

Give up. Figure it takes Scan time to update the user account details to check the registered email address. Resign myself to wait until update is done.

Return to product page on scan, accidentally click 'checkout', and notice I've been taken directly to T&C, bypassing Login....which is obviously still on autologin from my previous Scan free shipping purchase many moons ago.

WTF?

So what was all that login nonsense? Anyway, I'm happy, just wondering what's going on with the run around?

And does scan sell the compatible duplexer for the 7210?

Bet no-one actually makes it down as far as the question 'cause you're all , and I have to create a new thread, just for that....

TIA

[grayg1]

[Lee H]

IBM - if you PM me your full name and Postal code I shall check the secure server end to see if there are any niggles, issues or multiple accounts

In regards to the duplexer - this is not on the stock system but I shall speak with the Purchasing guys and see if we can source this accordingly.

Best Regards,

[IBM]

Lee, you're on the ball....will do...

LOL@grayg1 .... did you get through the post? well done. Ten points.

[DavidM]

You missed Lee by about 5 mins ... so if you can PM me the same info pls?

[crazy]

when does the user database of free shipping update?

[Disturbedguy]

I think its usually during the night.

But you wont qualify due to your amount of posts.

[crazy]

how many do you need?

[markbrown83]

how many do you need?

25

[vinnyT]

how many do you need?

As mark says, 25 posts to register, then 3 posts per week to maintain the account. This is insanely easy to do, look I've just racked up another post, just adding to what Mark has posted, easy

[DavidM]

And all the above information can either be found via search... or the handy links below

[IBM]

Cheers David....Lee's sorted it for me. Thanks.

[Lucio]

And all the above information can either be found via search... or the handy links below

Of course, asking all these questions is a quick way to get to the needed post count

[crazy]

Of course, asking all these questions is a quick way to get to the needed post count

read me like a book