Got an RMA, but no news for 2 weeks?

[NickJ]

Hi,

Can somebody from Scan please check to see what is happening with my RMA number?

Amongst other things, I bought a Motherboard which didn't work and had to be sent back.
It was picked up on the 15th August by City Link and couriered back to Scan where it was tested and a fault found.

I was told that the item was out of stock - would take about 1 - 2 weeks to come in - and have been happy to sit here and occasionally check my tracking status but there has been no change or update.

I've checked the Scan website and the Motherboard doesn't even show up anymore (not even listed as being an out of stock item!).

On the 28th August I sent an email asking for information, but nobody has replied to it.

I'd just really like to know if you are definitely getting more in and if you are any nearer knowing when that may be?

My RMA number is <REMOVED>


Thanks,



Nick.

[NickJ]

I'm bumping this up the list. I can see that Lee saw my post @3:15 on the 3rd Sept, but still nothing since.

Well you know what they say; No news is..... still no news.

Can somebody please get back to me with some information?????


N.

[NickJ]

Well, here we go again. Another bump and still NO news.

I also emailed Scan AGAIN last week and as of yet still no reply.


Once this is sorted out I won't be using them again.


N.

[Mossy]

I apologise your emails went to the wrong deptartment for some reason. Please check your email as we have replied.

Regards

[wesleyaldred]

Nickj

Have sent you an email.

Wesley