RMA my PSU

[ziadoz]

My Silverstone OP750 PSU makes a really loud (audible over 3x120mm case fans!!) clicking/crackling noise whenever I turn it on. I really don't want to risk blowing a £1000+ machine because of a faulty PSU. I'd be grateful is someone from Scan could contact me about RMAing this for a new one.

Thanks!

[wesleyaldred]

Please contact our Returns Dept on 0870 755 4747.

Wesley

[ziadoz]

Please contact our Returns Dept on 0870 755 4747.

Wesley

Will do first thing tomorrow (Sat). Been a busy day at work today, not had a chance to ring.

[DavidM]

Don't forget opening hours are 10:30am to 4:00pm tomorrow.

[ziadoz]

Ok, I rang this through and got an RMA number etc. One question about something I didn't understand in the email. Once I've packaged it all up, I put a sheet of paper inside the parcel with the RMA no and address on. Do I also need to mark the outside of the parcel with the address of Scan?

Cheers

[not_my_ip]

If they will send city link to pick it up, no. Otherwise you need to ship it yourself

[ziadoz]

If they will send city link to pick it up, no. Otherwise you need to ship it yourself

It's a CityLink pickup so I guess I just need to put the details inside the parcel in that case.

[rabbid]

I had a pickup, I was asked specifically to package the boxed item in wrap, then put securely inside a carton with RMA details on a sheet, then the address on the outside of the carton with RMA number marked clearly. And not to mark the actual product box in any way.