I was half way through writing a message on the scan returns enquiries page, then I remembered you guys give a more personal response if I post my returns query here...
RE: PowerColor 1950PRO with AC cooler LN19107
I've had this card for just over 4 months (having purchased it on 14/08/2007), but the fan on this quiet cooler has developed a nasty fluctuating rattle which is unacceptably loud (and I'm not just being fussy, sometimes it's as loud as if you were to put a wire in the fan). It started as an irregular noise which has continued to become worse over the last month and now is almost constant. I was considering buying a new heat sink/fan for it, but then thought it ridiculous since it's under warranty; and replacing the HSF myself would probably void the warranty? This is the only PCI-E card I own, so in returning this to you I would be without the use of my PC. How long would it take to be processed and returned? Are there any alternatives to returning it and waiting to get it back repaired/replaced?
Thanks,
Andy.