Can I have a update on my RMA/replacement?

[JoeDaStudd]

Hi,

I RMA my motherboard which died off early last month (luckily it was still under warranty).

You received the motherboard on the 14th (14/02/08) and tested it. Finding the trouble was "Powers no display".

Stages 5 & 6 when through in a matter of minutes and its currently at stage 7 (Completed).

On the 15th I received a email saying the outgoing invoice had been created and payment authorised.

["Your Estimated Despatch Date is 15 February 2008"]
I thought 'yes I'll have my system up and running by the weekend'.

Its now the 6th of March and I the invoice is still not moved past stage 2.

I did send 2 query's against the invoice and have yet to have any reply. (One was sent just over a week ago, the other a few days ago)

If someone could please tell me what the issue is and how long I'm going to have to wait I would be very grateful.

Thanks,

Joe

Ps. I'm not sure if I'm supposed to post this or not, but as I can't pm;

RMA: 176483
Invoice number: 0001419421

The part in question is a ASUS M2N-E (non sli motherboard).

[JoeDaStudd]

The invoice status still hasn't changed and I've heard no replys from Scan, either via email or these forums.

Come on guys this is getting silly, its been a nearly a month since you received the item.

Please can I get an update.

[RabidDeathGnome]

Try PMing one of the members such as ChrisP.

[JoeDaStudd]

I can't PM on these forums yet, not got enough rights.

[RabidDeathGnome]

Ah yeah, I hate that rule. Pain in the ***.

[rabbid]

You have to have over 20 posts or something, it tells you in a sticky exactly how many, but from my failing memory I think its less than the number you need for free carriage, so reply to us and tell us something interesting then soon u can PM!