Very Annoyed With Maxtor External Hd

[Saracen]

One possibility, AndrewJ.

A lot depends on what has died. If it's hard drive internals, then short of expensive data recovery services, you're screwed.

But it could be the interface in the casing. If it is, you could always extract the drive and connect it directly to your PC.

Or, you could buy another identical unit, and put the old hard drive in the new case. And, in the worst case (controller board on drive itself) you could extract the board from the new drive and replace the board on the old drive with it.

Of course, doing any of this will almost certainly void any warranties, and I imagine that Scan will wash their hands of it too if you muck about like this, but if your data really is that valuable to you, it might be worth the risk. I've used this technique in emergency cases before, and had good results, but it's very much a risk with no guarantee of success and, as I say, will probably put paid to chances of getting the existing drive replaced.

If the data is that valuable, then maybe that cost is worth it to you. If not, don't try it.

[AndrewJ]

AndrewJ

We can only sympathise with your situation and hope you can recover the date in some way - To clarify SCAN is not liable for your lost data but of course we will test / replace the drive for you.

Please contact our Returns dept if not already Computer hardware and software at amazing prices, available online from Scan Computers UK

Best Regards

Thankyou, I shall be getting in touch, I had hoped on getting a friend to run me over to your Bolton office.