Results 1 to 5 of 5

Thread: Memory faulty - RMA query

  1. #1
    Member
    Join Date
    Aug 2005
    Posts
    167
    Thanks
    2
    Thanked
    6 times in 4 posts

    Unhappy Memory faulty - RMA query

    I bought 2x1Gb Corsair sticks in a pack as a pair about 2 months ago.
    After the machine started crashing all over the place about 4-5 days ago I finally got around to running MemTest86+ on it and sure enough one stick is now faulty.

    Question is - do i have to RMA the pair of sticks or should I just send the one back?

    Ta!
    Abit IP35 / Q6600 @ 3.3Ghz / 4x1Gb 6400 @ 4-4-4-12 / 8800 GT 1Gb / Dell 2407WFP

  2. #2
    mutantbass head Lee H's Avatar
    Join Date
    Dec 2003
    Location
    M28, Manchester
    Posts
    14,204
    Thanks
    337
    Thanked
    671 times in 580 posts
    • Lee H's system
      • Motherboard:
      • MSI Z370 Carbon Gaming
      • CPU:
      • Intel i7 8700K Unlocked CPU
      • Memory:
      • 16 GB Corsair Vengeance 3200 LPX
      • Storage:
      • 250GB 960 EVO + a few more drives
      • Graphics card(s):
      • 6GB Palit GTX 1060 Dual
      • PSU:
      • Antec Truepower 750W Modular Blue
      • Case:
      • Corsair 600T White Edition
      • Operating System:
      • Windows 10 PRO
      • Monitor(s):
      • 27" Asus MX279H & 24" Acer 3D GD245HQ + the 3D glasses
      • Internet:
      • Virgin Media

    Re: Memory faulty - RMA query

    If the memory was supplied in a pair, then it would need to be returned back as a pair when sending them back.

    Best Regards,

  3. #3
    Member
    Join Date
    Aug 2005
    Posts
    167
    Thanks
    2
    Thanked
    6 times in 4 posts

    Re: Memory faulty - RMA query

    Ok - thnx for the reply Lee. Sounds sensible.

    I'll dig out the info and RMA tomorrow.
    Abit IP35 / Q6600 @ 3.3Ghz / 4x1Gb 6400 @ 4-4-4-12 / 8800 GT 1Gb / Dell 2407WFP

  4. #4
    Registered+
    Join Date
    Oct 2007
    Posts
    15
    Thanks
    0
    Thanked
    0 times in 0 posts
    • Spoil3r's system
      • Motherboard:
      • 780i striker ii
      • CPU:
      • G6600 2.4GHz (OC'd to 3.1GHz)
      • Memory:
      • 2 x 2mb
      • Storage:
      • 2 x 150gb raptor; 1 x 1tb deskstar
      • Graphics card(s):
      • dual 8800 ultras
      • PSU:
      • 1000w
      • Case:
      • silverstone tj-07b (white cobra mod)
      • Operating System:
      • Vista Ultimate 64-bit
      • Monitor(s):
      • 24" dell 2407-wc
      • Internet:
      • Be Broadband 24MB :)

    Re: Memory faulty - RMA query

    could you define crashing??

    about 3-4 days ago I find that each time I start up it takes me 3 attempts to get past the BOIS!

    The first attempt stops after listing the CPUs (correctly as quad @ 3.10) - i have to manually switch off.
    The second attempt lists the CPUs at normal FSB so 2.40 - but after about 10 seconds continues showing mem reading etc then says that there was a POST request or something and that I should load default settings and reboot.
    Third attempt is shows CPUs at 3.10 and after ten seconds mem fine carries on to load windows vista 64 sp1 (as of about 3 days ago).

    So Im a little lost as to whats going on!

  5. #5
    Senior Member
    Join Date
    Aug 2007
    Posts
    1,555
    Thanks
    19
    Thanked
    56 times in 53 posts

    Re: Memory faulty - RMA query

    double check the timings/voltages are what you would normally use for that speed. also try downclocking a little to see if it is more stable.

    for the OP try memtesting with everytihng at stock values as again some voltage or timing may change giving an error. If it works at stock investigate further else you will likely get a NFF and wasted postage charges.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. RMA, Not Faulty, Stage 5
    By ziadoz in forum SCAN.care@HEXUS
    Replies: 2
    Last Post: 19-10-2007, 02:44 PM
  2. Faulty board? memory? other?
    By Hashassin in forum SCAN.care@HEXUS
    Replies: 6
    Last Post: 12-05-2007, 11:20 AM
  3. RAM problem
    By MML in forum PC Hardware and Components
    Replies: 12
    Last Post: 29-09-2006, 04:33 PM
  4. Memory Query
    By Digerati in forum PC Hardware and Components
    Replies: 4
    Last Post: 09-07-2006, 11:00 PM
  5. FX5600 Memory Query
    By blueprint in forum Graphics Cards
    Replies: 5
    Last Post: 03-09-2005, 06:40 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •