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Thread: OLQ / RMA Query / Help

  1. #17
    Zzzzzzz sleepyhead's Avatar
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    Re: OLQ / RMA Query / Help

    Thank you guys VERY much for the speedy re-delivery!!!

    I'm really excited about getting the PC back up and running.

    Again, big thanks for putting up with my ramblings and constant calls etc.


  2. #18
    Zzzzzzz sleepyhead's Avatar
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    Re: OLQ / RMA Query / Help

    *sigh*

    The pessimistic side of me says you returned the same duff motherboard.

    Had a spare 2 hours tonight before travelling, slaved together enough bits and ran memtest...failed test 7 AGAIN and one set of RAM would NOT POST at Corsair's specified speed of 800Mhz @ 4-4-4-12 timing with 2.1v.

    Where do I go from here? RMA an RMA? Did you guys test the RAM in a known 100% good motherboard?

    I'm nearly tempted to shove the bits back to you (or in the bin) and go buy some new parts.

    So will this RMA saga last a total of a month; seeing as it took 9 calender days to route the bits and get it thoroughly tested.

    I'm just REALLY disappointed at what I have got back, which seems to be a bunch of bits that still don't work.


  3. #19
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    Re: OLQ / RMA Query / Help

    Always note the serial numbers of components returned, to any outlet, for peace of mind about what is or isnt sent back to you.

  4. #20
    Zzzzzzz sleepyhead's Avatar
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    Re: OLQ / RMA Query / Help

    Noted Rabbid.

    Logged an RMA via website yesterday and have heard nothing back.

    This is very fustrating...I shouldn't have to call and chase up everyday for queries or RMAs.

  5. #21
    Zzzzzzz sleepyhead's Avatar
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    Re: OLQ / RMA Query / Help

    I've asked if it is possible for Scan to collect the items as they have done on my previous RMA. Was the previous time a one off or is it possible for Scan to collect the RMA package?

  6. #22
    Moderator Mick@SCAN's Avatar
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    Re: OLQ / RMA Query / Help

    Quote Originally Posted by sleepyhead View Post
    I've asked if it is possible for Scan to collect the items as they have done on my previous RMA. Was the previous time a one off or is it possible for Scan to collect the RMA package?

    Sleepyhead,

    I please pm me your rma number and I will look into this for you.

    Regards,

  7. #23
    Zzzzzzz sleepyhead's Avatar
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    Re: OLQ / RMA Query / Help

    PM sent

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    Re: OLQ / RMA Query / Help

    Quote Originally Posted by sleepyhead View Post
    I've asked if it is possible for Scan to collect the items as they have done on my previous RMA. Was the previous time a one off or is it possible for Scan to collect the RMA package?
    Been there done that if NFF then you pay there/back + Retest fee Oh & of course VAT

  9. #25
    Zzzzzzz sleepyhead's Avatar
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    Re: OLQ / RMA Query / Help



    Looks like Motherboard + RAM do not like each other as they all work fine and past test on their own and oddly enough passes memtest at scan (when assembled together) but failed multiple times at home (hence the second RMA).

    A rather expensive way of finding out it could just be compatability...frustrating...sooo fustrating...

    The bizarre thing is...
    http://www.corsairmemory.com/configu...aspx?id=137022
    says its compatible?
    Last edited by sleepyhead; 01-08-2008 at 10:41 AM.

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