Results 1 to 4 of 4

Thread: RMA Refund - 3 Weeks On

  1. #1
    Registered+
    Join Date
    Dec 2006
    Posts
    21
    Thanks
    0
    Thanked
    0 times in 0 posts

    RMA Refund - 3 Weeks On

    Hi. On the 29th July I received notification that my RMA (removed for security) was "completed", the outcome of which was supposed to have been £85 + VAT refunded to my bank account. Three weeks on and I've yet to be credited for the amount. I'd appreciate it if someone from Scan would look into this for me. Cheers.
    Last edited by Lee H; 19-08-2008 at 09:21 AM.

  2. #2
    Banned
    Join Date
    Aug 2008
    Posts
    11
    Thanks
    0
    Thanked
    1 time in 1 post

    Re: RMA Refund - 3 Weeks On

    a quicker answer would be a phone call imo

  3. #3
    The Irish Drunk! neonplanet40's Avatar
    Join Date
    Oct 2003
    Location
    Stirling
    Posts
    5,305
    Thanks
    1,103
    Thanked
    268 times in 187 posts
    • neonplanet40's system
      • Motherboard:
      • Gigabyte X470 Aorus Gaming 7 Wi-Fi
      • CPU:
      • AMD Ryzen 7 5800X3D
      • Memory:
      • Patriot 32 GB DDR4 3200 MHz
      • Storage:
      • 1TB WD_Black SN770, 1TB Koxia nvme
      • Graphics card(s):
      • MSI RTX4070Ti Gaming X TRIO
      • PSU:
      • Enermax Supernova G6 850W
      • Case:
      • Lian LI Lancool 3
      • Operating System:
      • Windows 10 Pro
      • Monitor(s):
      • Dell 27" U2715H & Gigabyte M27Q
      • Internet:
      • 1Gbe

    Re: RMA Refund - 3 Weeks On

    yea ring up and give them your order number. They will give you the money asap.
    Home Entertainment =Epson TW9400, Denon AVRX6300H, Panasonic DPUB450EBK 4K Ultra HD Blu-Ray and Monitor Audio Silver RX 7.0, Monitor Audio CT265IDC(x4) Dolby Atmos and XTZ 12.17 Sub - (Config 7.1.4)
    My System=Gigabyte X470 Aorus Gaming 7 Wi-Fi, AMD Ryzen 7 5800X3D, Patriot 32 GB DDR4 3200MHz, 1TB WD_Black SN770, 1TB Koxia nvme, MSI RTX4070Ti Gaming X TRIO, Enermax Supernova G6 850W, Lian LI Lancool 3, 2x QHD 27in Monitors. Denon AVR1700H & Wharfedale DX-2 5.1 Sound
    Home Server 2/HTPC - Ryzen 5 3600, Asus Strix B450, 16GB Ram, EVGA GT1030 SC, 2x 2TB Cruscial SSD, Corsair TX550, Plex Server & Nvidia Shield Pro 4K
    Diskstation/HTPC - Synology DS1821+ 16GB Ram - 10Gbe NIC with 45TB & Synology DS1821+ 8GB Ram - 10Gbe NIC with 14TB & Synology DS920+ 9TB
    Portable=Microsoft Surface Pro 4, Huawei M5 10" & HP Omen 15 laptop

  4. #4
    mutantbass head Lee H's Avatar
    Join Date
    Dec 2003
    Location
    M28, Manchester
    Posts
    14,204
    Thanks
    337
    Thanked
    671 times in 580 posts
    • Lee H's system
      • Motherboard:
      • MSI Z370 Carbon Gaming
      • CPU:
      • Intel i7 8700K Unlocked CPU
      • Memory:
      • 16 GB Corsair Vengeance 3200 LPX
      • Storage:
      • 250GB 960 EVO + a few more drives
      • Graphics card(s):
      • 6GB Palit GTX 1060 Dual
      • PSU:
      • Antec Truepower 750W Modular Blue
      • Case:
      • Corsair 600T White Edition
      • Operating System:
      • Windows 10 PRO
      • Monitor(s):
      • 27" Asus MX279H & 24" Acer 3D GD245HQ + the 3D glasses
      • Internet:
      • Virgin Media

    Re: RMA Refund - 3 Weeks On

    After checking with the returns department, this is showing as completed on the system and as such should appear with you within 3 days.

    Best Regards,


    Zak edit 19/08/08: RMA refunds, across this industry and many others, can take up to a month, and often more. I have often waited over 30 days....its not a problem really because you do get your money back. It's also very important that the e-tailier pays it back to the RIGHT person, and to the exact right amount, and the e-tailer also needs to do this through a sophisticated system to prove, at a later date, to Customs and Revenue, that the sale didn't go through after all. Please be patient with Scan on these issues. They're good guys, they do sort things.
    Last edited by Zak33; 19-08-2008 at 06:27 PM. Reason: Zak edit in red

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. RMA 2 weeks and counting
    By GoNz0 in forum SCAN.care@HEXUS
    Replies: 14
    Last Post: 29-07-2008, 07:33 PM
  2. Refund on RMA - how long does it take?
    By Taz in forum SCAN.care@HEXUS
    Replies: 2
    Last Post: 02-12-2007, 06:15 PM
  3. RMA refund money - where is it!
    By DarthSpark in forum SCAN.care@HEXUS
    Replies: 2
    Last Post: 23-08-2007, 12:37 PM
  4. RMA - Getting stupid now
    By GFiSH in forum SCAN.care@HEXUS
    Replies: 1
    Last Post: 02-11-2006, 12:47 PM
  5. Very disappointed with my refund request :(
    By koocha in forum SCAN.care@HEXUS
    Replies: 25
    Last Post: 10-01-2006, 01:11 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •