Re: Icy Dock problems (Invoice E1037892)
Have you tried leaving the dock connected to the usb port, powered and rebooting? This somehow enabled my pc to suddenly recognize my mp3 player ( after weeks of havind to use a secound pc for aranging my music and podcasts).
If that doesn't work, this may, if youare using Vista;
I can't take credit for this, in PCPlus's 272 helpdesk a reader asked "why Vista can't recognize new usb devices any more?" This sounds similar to your problem so I'll tell how they responed.
This is a known issue with Vista and is noted in MS's Knowledg base under article No. 940199.
Vista relies on info contained in a file called 'infcache.1' to list it with a list of drivers and their locations in C:\windows\system32\drivers. This file can be overwritten, corupted or even deleted by installer software. When this happen, Vista is sometimes unable to repair or recreate the file and so loses the ability to install new drivers for attached devices.
The solution is to find and download the published hotfix. Incidentally, some websites recommend deleting infcach.1 as a solution to driver incompatabilty issues (usually an escape when a poorly written driver has been installed). Never manually delete system files but use the Add/Remove programs feature to remove all traces of the driver.
If this doesn't work, try useing the system restore feature to return to a point before the driver was installed.
I hope that helps, and any/all spelling imperfections were my own, not the fault of PCPlus