Page 3 of 4 FirstFirst 1234 LastLast
Results 33 to 48 of 49

Thread: Appalling service from Scan

  1. #33
    DILLIGAF GoNz0's Avatar
    Join Date
    Jun 2006
    Location
    Derby
    Posts
    10,871
    Thanks
    632
    Thanked
    1,192 times in 945 posts
    • GoNz0's system
      • Motherboard:
      • Asus Rampage V Extreme
      • CPU:
      • i7 something X99 based
      • Memory:
      • 16gb GSkill
      • Storage:
      • 4 SSD's + WD Red
      • Graphics card(s):
      • GTX980 Strix WC
      • PSU:
      • Enermax Galaxy 1250 (9 years and counting)
      • Case:
      • Corsair 900D
      • Operating System:
      • win10 64bit
      • Monitor(s):
      • Dell 24"
      • Internet:
      • 220mb Cable

    Re: Appalling service from Scan

    on topic imho, if he does use the card will scan be selling this as new again ?

    i dont see a section for b grade stock thats been used, genuine enquiry and i dont deem it to be a hijack either as it is related.

    i wouldnt like to think if i brought a card of that spec and wound up with someones 2nd hand card for full price as being a good thing at all..

  2. #34
    sugar n spikes floppybootstomp's Avatar
    Join Date
    Dec 2003
    Location
    Greenwich
    Posts
    1,159
    Thanks
    4
    Thanked
    34 times in 30 posts
    • floppybootstomp's system
      • Motherboard:
      • Asus P8Z68-V Pro
      • CPU:
      • i7 Sandybridge Quad Core 3.4Ghz
      • Memory:
      • 8Gb DDR3
      • Storage:
      • Corsair 128Gb SSD; 1Tb for games; 500Gb for data
      • Graphics card(s):
      • EVGA Nvidia 1Gb GTX 560
      • PSU:
      • Corsair Modular 620W
      • Case:
      • Antech 900 Gamers Case
      • Operating System:
      • Win 7 Home Premium 64 Bit
      • Monitor(s):
      • Ben Q EW2730V 27"
      • Internet:
      • Zen as ISP; Linksys Wireless Router; 4 machine network

    Re: Appalling service from Scan

    May I take this opputunity to reply now this thread's been opened again? Thank you. I have quoted Agent's thread above in full.

    Apologies to the Scan guys for bumping this, but I felt this needed to be address to clear up any misconceptions.


    Originally Posted by floppybootstomp

    Today I recalled why I stayed away from Hexus for so long, the toadying up to companies and Hexus not really being independent.

    I am not actually sure what this is referring to. Which companies would they be?
    Many companies have come and gone on here, certainly in the period where you have not posted.

    Well, to be quite honest, Mesh. Whilst I'm reading about the apalling service from Mesh everywhere else, this site seemed to be championing them. So, not companies, perhaps, but company, singular.


    Originally Posted by floppybootstomp
    Is that the policy at Hexus then? As soon as your cash cow starts to take it on the chin you resort to censorship?

    No, its not HEXUS policy. But to make things clear, the thread was not closed by HEXUS Staff.
    Paul does seem to make that clear though in his last post.

    Yes, he does, I understand now, sorry I assumed it was Hexus.


    Originally Posted by floppybootstomp
    That's the reality isn't it, not securing a good deal for your forum members but gaining a steady revenue from Scan for increased sales.

    Nothing wrong with that, it's good business, but covering up less than ideal trading practices is not on.
    What exactly has been covered up here?

    As far as I can see no posts or threads have been removed. Scan have stated there position and others have gave their reactions to it. How is that "covering up" anything?
    In fact it is the opposite - several posts from Scan staff have been made in here explaining why they can not provide what the customer has requested.
    Now disagreeing with Scans solution is one thing, accusing HEXUS of "covering up" their practices is another.

    A fair point, perhaps I have been guilty of exageration, but if there's one thing that makes me see red it's censorship and locking the thread smacked of that to me. I do apreciate that somebody actually merged my new thread with this one, that was good.


    Originally Posted by floppybootstomp
    I think I started staying away from Hexus when you championed Mesh. We don't hear much of Mesh now do we?
    We have had links with many companies on here.
    I find it interesting that you would stay away from our forums though when Mesh were added, when such an open forum would allow people to see how good or bad a company is.

    To be quite frank I was nervous of criticising either party as I didn't want to get banned and if there's one thing that makes folk reach for the banned button it's lost cash. And if the truth be known about Mesh, that certainly would have been lost cash.

    So I kept quiet and stayed away. Don't know what made me come back actually, but when I had a browse recently, seemed a much better place than I remembered, so I did.

    Are people actually familiar with their despicable trading practices, their appearnce on BBC's Watchdog and the promises they made on that program and then their failure to keep those promises?



    Originally Posted by floppybootstomp
    I expect this thread will get erased and I'll possibly be banned, but c'est la vie, I'm not sure I want to be part of a community that seeks to paper over the cracks.
    You'll find it incredibly hard to get banned on HEXUS. Short of personal insults, swearing, warez and the usual no-no's, you won't get banned.

    It's one thing disagreeing with Scan, its another to accuse HEXUS of hiding things in their favour.
    Let me make it absolutely clear that any decisions made within this section are at Scans discretion.

    Floppybootstomp - if you would like to reply to me over PM to address any concerns you may have, please do

    Well that's comforting to know, lol

    This whole issue boils down to a supplier having supplied the wrong product and then refusing to replace the product for the correct one until the wrong product is returned. It's that simple.

    This means that the customer is without the use of his computer for 4 to 7 days.

    If I were the supplier I'd take a risk, especially as this issue is so public now, and send the guy the card and trust him to return the one originally sent.

    In Scan’s favour they’ve offered to pay for return by Royal mail so the customer doesn’t have to stay in all day for the courier and they have, obviously, offered to swap the card.

    They just won’t budge on the advance exchange issue.

    Well, I’ve given my view on that so I’ll butt out now, it’s between Scan and the customer fella.

    I have missed the debates on City Link, still haven’t seen them but in my POV they are rubbish. I had a stand up row with their Cardiff depot when they failed to deliver a laptop I’d ordered for my daughter at Uni. She had to get a cab to their depot at Cardiff to get her goods. The laptop to my other daughter (twins in case you’re wondering) at Bristol Uni was delivered ok, woohoo, City Link got that one right.

    I ordered a Dvi connector from E-Buyer recently that City Link were delivering, stayed in the day it was meant to arrive – nothing. No card left. I find out from E-Buyer – not City Link – a week later that the part is at their depot, I had to do a 14 mile round trip to collect a part that cost a tenner.

    City Link should get their act together.

    As for Scan, I’ve bought a fair few items from them over the years and they’ve mostly been good, they’ve certainly got better so I’m not here just to bash Scan but just to offer a POV on this issue really.

    Scan did upset me over a three week RMA last December – a faulty Saitek steering wheel – so I’ve been wary of them ever since. I mostly use OCUK FWIW.

    Anyhow, thanks for letting me reply, I hope this issue is resolved one way or the other.

  3. #35
    Senior Member
    Join Date
    Apr 2007
    Posts
    463
    Thanks
    65
    Thanked
    34 times in 26 posts

    Re: Appalling service from Scan

    Quote Originally Posted by floppybootstomp View Post
    I mostly use OCUK FWIW.
    Try posting stuff like this on their forums and see how far you get.

  4. #36
    sugar n spikes floppybootstomp's Avatar
    Join Date
    Dec 2003
    Location
    Greenwich
    Posts
    1,159
    Thanks
    4
    Thanked
    34 times in 30 posts
    • floppybootstomp's system
      • Motherboard:
      • Asus P8Z68-V Pro
      • CPU:
      • i7 Sandybridge Quad Core 3.4Ghz
      • Memory:
      • 8Gb DDR3
      • Storage:
      • Corsair 128Gb SSD; 1Tb for games; 500Gb for data
      • Graphics card(s):
      • EVGA Nvidia 1Gb GTX 560
      • PSU:
      • Corsair Modular 620W
      • Case:
      • Antech 900 Gamers Case
      • Operating System:
      • Win 7 Home Premium 64 Bit
      • Monitor(s):
      • Ben Q EW2730V 27"
      • Internet:
      • Zen as ISP; Linksys Wireless Router; 4 machine network

    Re: Appalling service from Scan

    Quote Originally Posted by pauleden View Post
    Try posting stuff like this on their forums and see how far you get.
    I have never cared for their forums, to be quite honest.

    Never been there.

    I do like their range of goods and in the last 6 or 7 years, they've dealt with my rma's admirably (grafix card turned around within 3 days). But I'm no fanboy and I'm not stupid enough to ignore the many criticisms of them I've seen.

    I've bought stuff and returned stuff from just about every major supplier and there's only been one constant goodness - Kustom PC's.

    I don't know about Dabs though, none of their stuff has gone wrong yet.

    The difference is Scan, Dabs, OCUK, most of them - they all try to act the Corporate Clown, whereas Kustom PC's are a bunch of Scottish guys who just want to keep you happy.

    It's as simple as that.

  5. #37
    JagerBomber Mossy's Avatar
    Join Date
    Sep 2006
    Location
    0.0
    Posts
    2,618
    Thanks
    191
    Thanked
    173 times in 144 posts

    Re: Appalling service from Scan

    Quote Originally Posted by floppybootstomp View Post
    The difference is Scan, Dabs, OCUK, most of them - they all try to act the Corporate Clown, whereas Kustom PC's are a bunch of Scottish guys who just want to keep you happy.
    It's as simple as that.
    You have absolutely no idea and to make a claim like this just proves your words are just words and nothing else. I pride myself in being honest and I get most of my enjoyment by helping people not just in my own time but also at work. Every staff member at Scan takes pride in their job and I am sure sometimes we feel embarressed viewing some of the complaints made via this forum. The good thing is we take it on the chin and realise good can actually come from bad. I would not be here replying to your weightless comments at this time if I did not care about what happens outside of Scan. Your claim of "Corporate Clowns" actually make me laugh about how wrong you are, when I make accusations I make sure I look into the facts you can see this in this thread, I read the OP's problems then act on that with a sensible reply obviously you have not looked into the background of Scan and what we are about. Do you think we have Scan care on the Hexus forums becasue we twiddle of fingers wondering what we can do during the day or is it because we like to listen to customers with issues and offer our help and suggestions. Yes we are going to get slated, we are also going to get criticism but when a company realises that positives can come from negative its always as step in the right direction. The problem lies is when you stop going in that direction and prove me wrong since Scan was formed have we changed direction? From were we are now are we not still looking / Investing in ways to make things better?

    Now I ask you politely unless you have good and helpful comments to make in this thread would it be possible to keep to the topic? "its as simple as that"

    Regards
    __________________
    Make it idiot proof and someone will make a better idiot.

    Error exists between Keyboard & Chair replace User and press Any Key!

    .... Where's the Any Key???


  6. #38
    NOT Banned
    Join Date
    Jan 2007
    Posts
    5,905
    Thanks
    412
    Thanked
    278 times in 253 posts

    Re: Appalling service from Scan

    Quote Originally Posted by floppybootstomp View Post
    I have never cared for their forums, to be quite honest.

    Never been there.

    I've bought stuff and returned stuff from just about every major supplier and there's only been one constant goodness - Kustom PC's.

    I don't know about Dabs though, none of their stuff has gone wrong yet.

    The difference is Scan, Dabs, OCUK, most of them - they all try to act the Corporate Clown, whereas Kustom PC's are a bunch of Scottish guys who just want to keep you happy.

    It's as simple as that.
    If you don't like censorship so much (which in fairness it wasn't here just a bit of locking) then why do you ignore the OcUK forums then? I'm sure if you don't care for the Scan forums here you'll find them quite good if you order from them

    Dabs aren't as good as they used to be, OcUK are... I don't know but yes KustomPC's are good but so is Scan.

    But hey that's just your opinion but you'll see loads of others think Scan is great too.

  7. #39
    sugar n spikes floppybootstomp's Avatar
    Join Date
    Dec 2003
    Location
    Greenwich
    Posts
    1,159
    Thanks
    4
    Thanked
    34 times in 30 posts
    • floppybootstomp's system
      • Motherboard:
      • Asus P8Z68-V Pro
      • CPU:
      • i7 Sandybridge Quad Core 3.4Ghz
      • Memory:
      • 8Gb DDR3
      • Storage:
      • Corsair 128Gb SSD; 1Tb for games; 500Gb for data
      • Graphics card(s):
      • EVGA Nvidia 1Gb GTX 560
      • PSU:
      • Corsair Modular 620W
      • Case:
      • Antech 900 Gamers Case
      • Operating System:
      • Win 7 Home Premium 64 Bit
      • Monitor(s):
      • Ben Q EW2730V 27"
      • Internet:
      • Zen as ISP; Linksys Wireless Router; 4 machine network

    Re: Appalling service from Scan

    Paul M:

    I had intended my last post to be my final word but I have to reply to your somewhat insulting reply.

    Scan run the forum here on Hexus for one reason only - to make money, so don't kid yourself.

    I DO apreciate that Scan have real live human beings replying to customer's problems here - that's a good thing. And as I mentioned before the only thing that upset me with the company you work for is three weeks to resolve a faulty product you sent me. In fact four weeks if you consider the time it took for the money to be put back on my credit card.

    Other than that, Scan have been fine but that one incident makes Scan my last choice now.

    You've just slapped somebody who in the next couple of weeks will be purchasing a 37" LCD TV; a KVM switch; hard disk; PS3 and electric shaver.

    And talking of the shaver, I'll probably buy that from Amazon and I wondered how Amazon would deal with this problem here. In my experience, they would probably send a replacement card in advance, which is why I always feel confident in dealing with Amazon.

    I have no one supplier to support, btw, no blind loyalties here, I just say what happens to me.

    I'll say this much for you Paul, you've proved you're human with your reply.

    Moogle:

    Just out of interest, I applied to join the OCUK Forum yesterday evening but I'm still waiting for authorisation to post, we'll see how long I last I hadn't joined previously because the forum didn't attract me.

  8. #40
    Senior Member Kata's Avatar
    Join Date
    Sep 2008
    Location
    Den Haag
    Posts
    641
    Thanks
    27
    Thanked
    134 times in 61 posts
    • Kata's system
      • Motherboard:
      • Asus Rampage Formula
      • CPU:
      • Q9650
      • Memory:
      • 8GB Corsair Dominator DDR2
      • Storage:
      • RaptorX + 2.0TB NAS Raid5
      • Graphics card(s):
      • 2 x Sapphire Radeon 4870 1GB
      • PSU:
      • Tagan 900W
      • Case:
      • Thermaltake Armor LCS
      • Operating System:
      • Vista 64
      • Monitor(s):
      • 3 x Dell 2408WXP

    Re: Appalling service from Scan

    Quote Originally Posted by floppybootstomp View Post
    You've just slapped somebody who in the next couple of weeks will be purchasing a 37" LCD TV; a KVM switch; hard disk; PS3 and electric shaver.
    I'm sure Scan are quivering

    But just for giggles, I think I'll order the pair of 4870s I was thinking of picking up here in Holland from Scan instead, to help them through the difficult times that you are doubtless to inflict upon them

    (I will keep my opinions of how the OP has been dealt with to myself, but couldn't resist chipping in with the above - what can I say, I'm feeling mischievous!)

  9. #41
    Member
    Join Date
    Sep 2007
    Location
    E.Sussex
    Posts
    177
    Thanks
    5
    Thanked
    11 times in 10 posts
    • not_my_ip's system
      • Motherboard:
      • Asus P5K
      • CPU:
      • Core 2 Duo E8200 @3.21
      • Memory:
      • Corsair 2GB 800 TwinX
      • Storage:
      • Samsung F1 7500
      • Graphics card(s):
      • Zotac 8800GT
      • PSU:
      • Enermax Liberty 400W
      • Case:
      • Thermaltake Swing
      • Monitor(s):
      • Hanns G HU196D
      • Internet:
      • Adsl24

    Re: Appalling service from Scan

    Im very interested how this matter will be resolved. At this point I have not seen anyone from scan saying: Yes, it is our fault, we sent you wrong card. There were few though questions asked here and most of them were not answered, my favourite one, what happened with unwanted/returned items as they are not sold as B grade.

    In my opinion resolution to this problem offered by scan is not gesture of good will but simply please send us our card. Funny is scan made a mistake, and strange is no one wants take responsibility for this.

    And cross swap is available, I have one coming today, faulty monitor (not bought from scan) will be taken by courier while he will leave brand new one. Telling that courier might have not have a space in VAN for GPU is in my opinion convenient excuse. I know that rules are for reason, but in this matter you should make an exception as it is your fault not customer. I like Scan, I often buy from you and never really had problem, only usual out of stock email at 8 o'clock in the evening (really you should improve stock control). But lately I see that mentioned care for customer on this forum is what every customer should expect from supplier. Not some superb attention. And of course scan and all others supplier are businesses not charities, so this are ways to make more money and keep customers. I would love to see this topic to open and updated by both sides of a problem. Good luck to both parties

  10. #42
    Senior Member
    Join Date
    Sep 2008
    Posts
    293
    Thanks
    17
    Thanked
    9 times in 7 posts

    Re: Appalling service from Scan

    So Scan dont think they are in the wrong for sending out the wrong product in the first place, or with having the prospect of leaving a customer without a computer for a number of days?

  11. #43
    Retail Sales Manager Chris P's Avatar
    Join Date
    Apr 2006
    Posts
    5,699
    Thanks
    767
    Thanked
    515 times in 411 posts

    Re: Appalling service from Scan

    Locked until I reply

    Thanks

  12. #44
    Retail Sales Manager Chris P's Avatar
    Join Date
    Apr 2006
    Posts
    5,699
    Thanks
    767
    Thanked
    515 times in 411 posts

    Re: Appalling service from Scan

    Cross shipping / advanced replacements cannot be offered from SCAN - End of Story ... Yes a card was sent in error to the customer, of course this is an error as no Retailer would intentionally send a higher speck card without reason...

    From looking into this in even more detail and to confirm that this issue was caused by an internal booking in error or you can call it human error - to make this clear - OUR FAULT ...

    floppybootstomp I can only see your opinions tainted due to a previous bad experience - Fair enough... The offer is here to look back at your issue and post publicy about this through this Forum to see if we went wrong - We are here to help…

    Options have been made to the customer, which we feel are fair and offered with the intention to be helpful whilst staying within Company Policies.

    “Also to note the Customer did purchase 2 cards with just 1 card being faulty, returned meaning a system could be run with 1 so there would be no down time.”

    Even so we understamd this is not an ideal situation and we appreciate the honesty and co-operation of sutt359 by agreeing to have received the higher specked card and agreeing to return the card to SCAN.

    We have reviewed the decision and to prevent any further bad feelings between us and a Customer we will resolve this issue internally and will be offering the card to the Customer free of charge.

    Some may disagree but I can assure everyone this decision would have come naturally with or without this forum or based on any content of any post / thread, but it is unfortunate it took longer than necessary to come to this conclusion..

    We're definitely of the opinion that as a company you should be mature and humble enough to admit when you're wrong, analyse the reasons why, then take proactive measures to prevent those problems from occuring in the future. We have always tried to take constructive criticism on the chin and maintain a sense of integrity and honesty. Some companies might think this is a risky way to work, by admitting your errors, but we believe firmly that consumers are intelligent enough to realise that even the most effective company will have its flaws it's just whether or not you admit to them and put them out there in the open that makes the difference. Many companies shy away from this kind of honesty but we feel that it's time to make a change!

    To re-confirm the OCX card will be offered to the Customer FOC, otherwise we can proceed with the Returns process as outlined by Wesley already.

    Our Customer Service dept will be contacting the customer to offer the card FOC and we will post the outcome and hopefully we will now reach an amicable resolution.

    Regards


    ----------------------

    Zak Edit: 02/10/08 5:10pm
    When a person is happy, they tend to be quiet. It's amazing the silence that tens of thousands of happy people can make.

    When a single person is unhappy, they tend to make more noise than a thousand happy people all smiling inwardly.

    Scan are probably the best company that I deal with. I get no pay from them. And HEXUS don't pay me. I like them. And I like HEXUS. It's why I use them both.

    I think that this has now run it's course, because Scan will NEVER come out looking positively while it keeps getting dragged to the fore. And that's sad, because they ARE good people and it IS a good business, and I hope and pray they do well enough through this recession to be with us out the other side of it all.

    I ask people to HELP them, be nice to them, and dont batter them when they're not deserving of it. Stuff goes wrong. Move on.
    Last edited by Zak33; 02-10-2008 at 05:12 PM. Reason: Zak addition to post

  13. #45
    Senior Member
    Join Date
    Jun 2007
    Location
    Newcastle, England
    Posts
    684
    Thanks
    42
    Thanked
    8 times in 8 posts

    Re: Appalling service from Scan

    Quote Originally Posted by Paulm@scan View Post
    slypie

    Irrespective of what a courier can or can't do how can they collect and drop a card which is not yet in stock? Please can we leave this thread purely for Scan and OP as comments such as this really are not helping.

    Regards
    Paul, fair enough but that wasn't what Lee put with the card being out of stock he was making a general comment on drop off and collect and I thought it was a strange thing to say and can't see why this couldn't be arranged when the card is back in stock.

  14. #46
    Retail Sales Manager Chris P's Avatar
    Join Date
    Apr 2006
    Posts
    5,699
    Thanks
    767
    Thanked
    515 times in 411 posts

    Re: Appalling service from Scan

    Let's draw a line under the advanced replacement topic - SCAN does not process advanced replacements in any circumstance.

    Best Regards

  15. #47
    Registered+
    Join Date
    Sep 2008
    Location
    Southampton
    Posts
    33
    Thanks
    0
    Thanked
    1 time in 1 post
    • sutt359's system
      • Motherboard:
      • XFX 790I Ultra
      • CPU:
      • QX9650 AT 3.6ghz
      • Memory:
      • 4GB (2x2GB) CorsairTwinX XMS3, DDR3 PC3-10600
      • Storage:
      • 150GB Raptor, 2Tb Storage
      • Graphics card(s):
      • Sli GTX280 BFG OC
      • PSU:
      • Tagan 1100w
      • Case:
      • CoolerMaster Nvidia Edition
      • Operating System:
      • Vista Ult x64
      • Monitor(s):
      • PB 24"
      • Internet:
      • BeThere running at 14mbps

    Re: Appalling service from Scan

    I am happy to say this issue has now been resolved by the people at scan.

    I would like to say thank you to the poor girl that took the brunt of my emails the other week, I never had any problem returning the gpu. But working 2 jobs day and evening takes up all of my time, so arranging collection and delivery can be quite difficult for me.

    With the product I ordered still being out of stock, Scan have said I can keep the card without any cost to myself.

    Thank you again, this will not discourage me from purchasing from Scan.

    Kev

  16. Received thanks from:

    Chris P (06-10-2008)

  17. #48
    Senior Member
    Join Date
    Aug 2008
    Location
    Bolton
    Posts
    200
    Thanks
    8
    Thanked
    14 times in 12 posts
    • VictorE's system
      • Motherboard:
      • Asus P5N32-E SLI NF680i SLI
      • CPU:
      • Intel Core 2 Quad Q6600 G0 SLACR, Kentsfield Core, Socket 775, 2.40 GHz
      • Memory:
      • 2GB (2x1GB) Corsair TwinX DDR2 XMS2 Dominator, PC2-8500 (1066)
      • Storage:
      • 250 GB Maxtor STM3250310AS DiamondMax 21
      • Graphics card(s):
      • Asus ENGTS250 1G darknight
      • PSU:
      • Meridian XClio X14 700W
      • Case:
      • Coolermaster RC-1000 Cosmos
      • Operating System:
      • Microsoft Windows 7 home premium
      • Monitor(s):
      • Cibox 22" C2201 monitorWidescreen Black / Sliver 5ms speakers 1000:1
      • Internet:
      • vigin 50mb

    Re: Appalling service from Scan

    I only hope the poor guy/girl at Scan who made this unfortunate mistake doesn't have to cover the cost lost on the card personally i would return it for this reason alone.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. So disappointed with Scan service!
    By akaneria in forum SCAN.care@HEXUS
    Replies: 28
    Last Post: 05-06-2008, 09:13 AM
  2. Disapointed with Scan
    By phild71 in forum SCAN.care@HEXUS
    Replies: 29
    Last Post: 13-12-2007, 01:36 PM
  3. Scan Service
    By rjb(Richard) in forum SCAN.care@HEXUS
    Replies: 7
    Last Post: 07-02-2007, 05:00 PM
  4. Replies: 17
    Last Post: 01-12-2006, 01:15 PM
  5. Great Service from Scan
    By ultimate in forum SCAN.care@HEXUS
    Replies: 0
    Last Post: 25-03-2006, 07:41 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •