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Thread: Scanshop out of date/stock issues.

  1. #1
    Join Date
    Oct 2008
    5 times in 5 posts

    Scanshop out of date/stock issues.

    Hi, As requested by scan, I am uploading screen shots of where I can still see products being advertised as in stock where as they are not.. I also assume the pricing information is outdated too.

    Its the scan shop page. Add items to your basket, they show up as in stock when they are not.. - image 3 shows this.

    I hope this is enough information, as it is not my pc/isp/browser as suggested.
    Please amend your site asap.. it has taken me numerous phone calls - and non of your staff believe me.


  2. #2
    Retail Sales Manager Chris P's Avatar
    Join Date
    Apr 2006
    515 times in 411 posts

    Re: Scanshop out of date/stock issues.

    Excellent feedback

    I can see the issue- EG

    LN 23626 - through the categories is listed correctly as pre-order, through the shop offer page this item also shows as pre-order through the Information link but when you click buy from the Shop offer page the product shows as in stock?

    We are resolving this issue now ..

    Best Regards

  3. #3
    Senior Member Hicks12's Avatar
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    Re: Scanshop out of date/stock issues.

    I was told the BCL usb hub LN17889 is out of stock but its still shown as instock even after a few days. Just thought id add this because people will be ordering delayed orders, as the email told me eta is 14/10.

    BTW: still great service apart from this minor issue.
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  4. #4
    Moderator DavidM's Avatar
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    Jan 2005
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    Re: Scanshop out of date/stock issues.

    The offers will be updated shortly I believe.

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