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Thread: Sudden Price change in ONE Day

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    Retail Sales Manager Chris P's Avatar
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    Re: Sudden Price change in ONE Day

    jonathan1986

    If an product is ordered as whilst on pre-order IE we have no stock when the product is ordered, if our BUY price increases DRAMATICALLY after the order has been placed then we reserve the right to cancel the order and process a full refund back to the customer. - But it is extremely rare that this happens.

    When placing an order with items, which are in stock & on pre-order you have the 2 following choices.....

    1) Ship everything together in 1 delivery when stock comes in. We’ll process all items into 1 order for you and ship everything together in 1 delivery once everything has come into stock. In stock items will be reserved for you while we wait for our suppliers to deliver the rest. Once everything is ready to ship we will email you to confirm despatch.

    2) Part ship all stock items. (followed by second order). We’ll put all in stock items into 1 order for you, take payment and despatch asap. We’ll then reserve your place in a queue for the Pre-Order items and you’ll see them appear in My Account page under “Outstanding Products”.
    We'll notify you by email as stock arrives and only take payment upon your confirmation. You then have the choice of adding any or all of these items into your basket to raise a new order.

    Best Regards


    Best Regards
    Last edited by Chris P; 11-11-2008 at 02:24 PM.

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