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Thread: Enermax PSU's - How does Scan handle RMA?

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    Enermax PSU's - How does Scan handle RMA?

    I'm interested in purchasing an Enermax PSU from Scan.

    I have read this: http://channel.hexus.net/content/item.php?item=16322

    Which states that Enermax confirms closure of UK office.
    The statement goes on to explain that Enermax HQ is partnering with SCAN and C&J Computers to ensure product and customer service continues to be supplied.

    Enermax implies that the handing over of responsibility for logistics and technical support to SCAN and C&J will improve its performance in those areas and that's a distinct possibility.
    What does this exactly mean if for the odd chance an Enermax PSU blows? Do you test & replace from your own stock? i.e. quick turnaround.

    Would like to know more infomation before I decide on a purchase, RMA is very important as I don't fancy shipping a Corsair or OCZ PSU all the way to the Netherlands costing £20+ in the process.

    Many thanks,

    Paul.

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    Re: Enermax PSU's - How does Scan handle RMA?

    All RMA's for Enermax psu's purchased from SCAN COMPUTERS will now be processed under warranty via Scan directly.

  3. #3
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    • Nelly.'s system
      • Motherboard:
      • MSI Z77 MPower
      • CPU:
      • i5 2500K @ 4.9GHz
      • Memory:
      • G.Skill Trident 8GB 2400C10
      • Storage:
      • Samsung 850 EVO 1TB
      • Graphics card(s):
      • EVGA GTX 1070 SC 8GB @ 1784/4004MHz
      • PSU:
      • Corsair HX 750 Modular PSU
      • Case:
      • Fractal Design Define S
      • Operating System:
      • Windows 10 64-Bit
      • Monitor(s):
      • NEC 24WMGX3 24" TFT
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    Re: Enermax PSU's - How does Scan handle RMA?

    Quote Originally Posted by wesleyaldred View Post
    All RMA's for Enermax psu's purchased from SCAN COMPUTERS will now be processed under warranty via Scan directly.
    Hi thanks for the reply, so does this mean you actually test the PSU & if found faulty you replace the faulty PSU?

    What sort of turnaround can we expect? Enermax's was a few days.

    i5 2500K @ 4.9GHz MSI Z77 MPower G.Skill Trident 8GB 2400C10
    EVGA GTX 1070 SC 8GB @ 1784/4004MHz Corsair HX 750 PSU
    Samsung 830 256GB Creative ZxR Thermalright Silver Arrow
    NEC 24WMGX3 24" TFT Fractal Design Define S Canon MP250

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