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Thread: Free Delivery gone?

  1. #1
    NickNolan
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    Free Delivery gone?

    It seems that I can no longer have free delivery with my Scan account, which I've previously had free delivery being a HEXUS member.

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    Re: Free Delivery gone?

    Did you place an order under £20 exc VAT? If you do this you lose the offer iirc

    It's 4.98*

  3. #3
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    Re: Free Delivery gone?

    That and the promotion is for active Hexus forum members, which you seem to be reasonably consistently?

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    Re: Free Delivery gone?

    Hi Nick.

    The free postage is for regular HEXUS members who contribute to the forums. With a PC of 0.09/day, it's not really meeting that. Also, all but 2 of your posts are in the Scan section asking questions to the Scan staff.

    Have a browse around the forums and try to help some people / create some threads of interest here. It's not really fair to sign up and use our services without giving anything back.

    Cheers
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Re: Free Delivery gone?

    Working fine. No problems here. So must as said above.
    Last edited by adder; 07-02-2009 at 08:17 PM.

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    Re: Free Delivery gone?

    You may have more than one account.

    I have 2 the only difference is the password used - this detemines if the free delivery is active or not.

  7. #7
    radix lecti dave87's Avatar
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    Re: Free Delivery gone?

    Quote Originally Posted by Agent View Post
    Hi Nick.

    The free postage is for regular HEXUS members who contribute to the forums. With a PC of 0.09/day, it's not really meeting that. Also, all but 2 of your posts are in the Scan section asking questions to the Scan staff.

    Have a browse around the forums and try to help some people / create some threads of interest here. It's not really fair to sign up and use our services without giving anything back.

    Cheers
    Ah, didn't look at where they were, merely the dates.

  8. #8
    NickNolan
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    Re: Free Delivery gone?

    The item was over 20 pounds, 22 pounds infact, I assume its down to my posts then

    Thanks all.

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    Re: Free Delivery gone?

    With or without vat?

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    Re: Free Delivery gone?

    Hes also clearly made just 25 posts to qualify for the free delivery, then never made a post again. Joined May 2008, made 25 posts in that time.

  11. #11
    radix lecti dave87's Avatar
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    Re: Free Delivery gone?

    Pot, kettle, black?


    Unless you haven't taken the Scan free shipping?

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    Re: Free Delivery gone?

    No I havent actually. I haven't ordered anything from Scan for a while, I did a big batch of upgrading (Q9450, 9800GX2, 22" monitor) and am perfectly happy with it. I just browse Scan and these forums regularly because I like to keep up to date with the latest prices and issues, and I post now and then. So I certainly do not exploit/abuse the free delivery system.

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    Re: Free Delivery gone?

    free delivery from scan?! where's the catch here then?....

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    Re: Free Delivery gone?

    Quote Originally Posted by Petem95 View Post
    free delivery from scan?! where's the catch here then?....
    if you read the 2 x sticky theads in the scan.care@hexus section all shall be clear

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    Re: Free Delivery gone?

    Quote Originally Posted by j1979 View Post
    if you read the 2 x sticky theads in the scan.care@hexus section all shall be clear

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    Re: Free Delivery gone?

    Quote Originally Posted by Petem95 View Post
    free delivery from scan?! where's the catch here then?....
    No catch, just qualifications.

    It's a joint agreement between Hexus and Scan. Hexus provides a forum for support issues to be dealt with, and Scan provides a benefit for active Hexus members. But it is supposed to be for active members and, ultimately, it's for Scan to determine who is and who isn't. We certainly work together to deal with the more obvious cases of taking advantage, but it's an offer to Hexus members, not a right to demand it.

    As for NickNolan's case, I'm not aware of it being actively turned off, but then as the implementation is at Scan's end, I wouldn't necessarily be. There doesn't seen to be much in the way of active Hexus activity going on though, so even if that isn't why the account stopped working in the first place, it might cause Scan to reassess now.

    And there's a message in that for everyone. Posting the required posts rapidly might work the first time, but unless activity is kept up, it might also lead to the offer being withdrawn later on. That, of course, is Scan's prerogative, and the suggestion to them might come from Hexus.

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