with respect I have to strongly disagree with you on this one, whether you opt in or out will have absolutley no bareing on whether an RMA is rejected, i can honestly say hand on heart that this would never ever be the case, i know you going to say im bias which in all honestly i would expect you to think/say.
I can also garantee that the managment would never instruct any member of staff to reject an RMA on the grounds whether they did or didnt sign up for ScanSure.
I know your statement is based on "Gut Reaction" but at the same time, its a pretty underhand statement to make, as its basically accusing us of for want of a better word "fraud".
Please dont take this as a personal dig, i know the post may not have come across how you intended, (or maybe it did
) but i'm just responding to what i see.
Many Thanks