hello,
I phoned Scan this afternoon (2pm) to sort out an RMA for a faulty motherboard (again). However, I was greeted with the "Our offices are now closed..." message. I thought Scan remained open until 3pm on a Saturday?
hello,
I phoned Scan this afternoon (2pm) to sort out an RMA for a faulty motherboard (again). However, I was greeted with the "Our offices are now closed..." message. I thought Scan remained open until 3pm on a Saturday?
Industrial espionage is simply the sincerest form of flattery......
The telephone lines close at 2pm on Saturday - but we're open until 4pm for collections.
You can always use the online service to request RMA's etc as well - see my sig for details.
Customer Services - Returns - Sales - Technical
Check out offer updates @ www.twitter.com/Scancomputers
http://www.scan.co.uk/Information/OpeningTimes.aspx
webby says store is open 'till 4, but "contact centre" closes at 2
edit: beaten
Thanks for the replies, I'll just call again on Monday.
But the automatic message on the phone states the offices are open until 3pm on a Saturday, this is what I was refferring to.
Industrial espionage is simply the sincerest form of flattery......
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