Cant see my order when I log into my account?

[Platinum]

Alright guys, my order may have already been dispatched but when I log into the website I cant see any trace of the order?
I have been emailed a invoice number which I can PM you guys but when I put that number into the lookup tool its not recognized?

[sbj1]

Could you please PM me your invoice number and I will look into this for you.
Regards

[Platinum]

Hi, ok, are you Scan staff? Cant see any kind of Scan avatar?

[sbj1]

Hi, yes I am scan staff
Regards

[Mick@SCAN]

Platinum,

I can confirm that sbj1 is a Scan employee

Kind regards,

[sbj1]

I have sent you an MSN contact request via my internal account
Regards

[Platinum]

Thanks, lack of avatar and posts made me suspicious.

Ill PM you now.

[Platinum]

Ok it seems you don't like PM's? wont let me PM you?

[sbj1]

Sorry about this Platinum could you please PM Mick as my privs have not been set correctly.
Kindest Regards

[DavidM]

Platinum - there was an issue with this order, which has been sorted, so you should receive an update on this shortly.

[Platinum]

Ahh right ok mate just got the stage 2 email so looking good, should get it tomorrow right?

Little worrying that I had to chase this to get it moving in the system?

[DavidM]

You should have stage four in a matter of a few mins...

[Platinum]

Awesome cheers for the swift resolution