No response to OLQ

Hey Scan guys,

I submitted OLQ1436950 around a week ago and haven't heard anything back.
I do understand that it is perhaps an unusual query and you may be still looking in to it; could you give me a heartbeat to let me know it has been received?

As a side note: I'd prefer to keep all information pertaining to the ticket content away from HEXUS as it relates to my employer rather than personal use ;)

Ta Muchly,
TT

Hi,

Sorry for the delay, I'll have a look into this now and reply back to you directly via your OLQ reference.

Regards

Hey Mark,

Not a problem; thanks for looking into it :)

TT