Originally Posted by
leepen@scan
We don't mind however you pay. There are costs to any payment processor and we actually have brokered a great deal with PayPal and their payment processor; Braintree.
So even if you use a card here, a Paypal company processes the payment so it's neither here nor there to us which payment method you use as it all goes through PayPal/Braintree.
We agree that these issues shouldn't arise with an order, however, let's be real - how often do you spend that sort of money with ourselves? In my 8yrs at SCAN, all my first time customers (and even some of my regular customers) are declined. The issue isn't with ourselves, but with the algorithm on the bank's systems, which monitors your purchases. On top of this, the bank deem any technology vendor as "high risk purchase" ... Anything out of the ordinary (new sofa, new car, new computer) is flagged and declined, often leading to situations such as these.
It shouldn't be the norm I 100% agree, but the banks systems prevent transactions going through. We want your order, naturally, so would never outright decline you if we had a choice in the matter.
Hope this helps explain things further - do let me know if you have any further questions.
Best regards