SCAN.care@HEXUS
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I ordered several items from Scan which all came boxed.
The very next day i returned them, unopened.
Now i get a rejection email stating the items have been used and there are bent pins on a motherboard!!!
They say the PSU has been used, the CPU box opened!! The cooler used!!
I cannot prove otherwise except i know i did not open any item or install any item!
Mark, who i spoke to accused me of bending the motherboard pins!! This is just not on. In no way did i install anything. I did not open 'ANY' of the boxes of components. How can i prove i didn't open them?
I have no alternative but to escalate this. Its a shame as i cannot prove i didn't open them or use them!
