-
[SCAN2HEXUS] Free Delivery Information
Dear all.
Please be advised that we cannot just add your hexus free delivery due to the unique token system that is in place which generates them once you pass the 20 posts threshold.
If you have a post count UNDER 20 posts - then we cannot activate your free delivery. No amount of emailing scan directly will rectify this - you simply need to have 20 CONSTRUCTIVE posts and to associate your accounts once the systems have synched up.
Best Regards,
-
Re: [SCAN2HEXUS] Free Delivery Information
I would add that the HEXUS mods can and do delete posts that are not constructive. Two word posts such as "I agree" fall into that category. In extreme cases we will reset post counts and/or exclude the poster on the grounds of spamming.
We want HEXUS to be a pleasant experience for all users, and joining in fully is more likely to give you that.
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
peterb
I would add that the HEXUS mods can and do delete posts that are not constructive. Two word posts such as "I agree" fall into that category. In extreme cases we will reset post counts and/or exclude the poster on the grounds of spamming.
We want HEXUS to be a pleasant experience for all users, and joining in fully is more likely to give you that.
I was just wondering, when you mention about constructive posts are these approved as we post new replies etc.?
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
GoryMadLogger
I was just wondering, when you mention about constructive posts are these approved as we post new replies etc.?
Not really, if a member of the forum see's a post of yours that they think isn't constructive / adding to the conversation or looks more like spam, they will report it then a mod / admin (not sure which) will review it and decide. (I think thats how it works)
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
GoryMadLogger
I was just wondering, when you mention about constructive posts are these approved as we post new replies etc.?
One or two word answers to "what is your favourite...? type of post is not considered constructive, and new members who post answers like that in a very short time scale will attract moderator/admin attention. Constructive posts usually address a re ent technical problem and may add to the thread, and/ or give a reasoned reply or contribution to a debate.
-
Re: [SCAN2HEXUS] Free Delivery Information
Ok. This is a bit old now but does this still run in 2018. The scan free shipping program in 2018
-
Re: [SCAN2HEXUS] Free Delivery Information
Hi ive just tried to order a WiFi card thats £23.99 and its trying to charge me £4.57 delivery, ive always qualified for free delivery from you so i dont know whats going on so could you please check.
Thanks
-
Re: [SCAN2HEXUS] Free Delivery Information
Whats the ex vat price? Needs to be over £20 ex vat
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
Jonj1611
Whats the ex vat price? Needs to be over £20 ex vat
Probably this.
I've just had a very quick look and couldn't see any WiFi Cards that start at that price (could have missed it)
https://forums.hexus.net/scan-care-h...0-07-08-a.html
Quote:
There is a minimum order value of £20 EXCLUDING VAT
-
Re: [SCAN2HEXUS] Free Delivery Information
If it's 23.99 incl standard rate VAT, then the ex-VAT price will be 19.99, i.e. 1p short. Which seems harsh, but the a line has to be drawn somewhere.
My advice - buy something else which is less than the 4.57 delivery charge and it should then (if you qualify) trigger free delivery, meanng you still get to save money, and have the "something" as well.
Personally, I still think thus is a good deal and the £20 limit is pretty low and hasn't changed in years. It'll still cost Scan to deliver a 19.99 purchase, and that cost must eat into any profit on that. I think we do well to still get it at £20. Good on you, Scan.
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
Saracen999
If it's 23.99 incl standard rate VAT, then the ex-VAT price will be 19.99, i.e. 1p short. Which seems harsh, but the a line has to be drawn somewhere.
My advice - buy something else which is less than the 4.57 delivery charge and it should then (if you qualify) trigger free delivery, meanng you still get to save money, and have the "something" as well.
Personally, I still think thus is a good deal and the £20 limit is pretty low and hasn't changed in years. It'll still cost Scan to deliver a 19.99 purchase, and that cost must eat into any profit on that. I think we do well to still get it at £20. Good on you, Scan.
I agree. :mrgreen:
<sry couldn't resist - I do agree though>
-
Re: [SCAN2HEXUS] Free Delivery Information
Yes - it sounds likely it was below the threshold.
Very good suggestion Saracen.
-
Re: [SCAN2HEXUS] Free Delivery Information
I am getting this message when I try to link my Nexus account with Scan
Your HEXUS account is not found - please check your details and try again.
Any idea why this might be please?
Edit - is now working, Nexus is not counting all of my posts for some reason but I just made a purchase with free shipping :)
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
Scrupulous
I am getting this message when I try to link my Nexus account with Scan
Your HEXUS account is not found - please check your details and try again.
Any idea why this might be please?
Edit - is now working, Nexus is not counting all of my posts for some reason but I just made a purchase with free shipping :)
Resurrecting old threads purely for the purpose of boosting your post count does not constitute ‘useful contribution’ and your post count may be adjusted accordingly.
-
Re: [SCAN2HEXUS] Free Delivery Information
Also its Hexus not Nexus :whip:
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
peterb
Resurrecting old threads purely for the purpose of boosting your post count does not constitute ‘useful contribution’ and your post count may be adjusted accordingly.
I thought I was just posting because I had something to add and people have posted back so not sure what I did wrong tbh. What would you count as useful contribution?
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
Jonj1611
Also its Hexus not Nexus :whip:
That mistake will be made plenty more in future as I use Nexus mods a lot :S
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
Scrupulous
I thought I was just posting because I had something to add and people have posted back so not sure what I did wrong tbh. What would you count as useful contribution?
Without judging your posts in any way, we regularly get people posting two or three word posts, like "I agree" or "Yeah, me too", and exactly 20 of them, which makes their motivation a bit obvious. These aren't viewed as a useful contribution.
Generally, if you post something with new information, or a genuinely considered viewpoint, even something amounting to "me too" but perhaps with a bit more thought, perhaps a reason why you think it, that's useful. Something a genuine, active forum member might post, that will be fine.
Broadly, the line is .... is this someone making quickest 20 posts they can, that don't really offer a contribution, just to get free shipping? If the mods think do, post count is likely to get adjusted as the tie-up offer is supposed to be a benefit offered by Scan to genuinely contributing members, not something to be abused for free shipping.
At least, that's how I understand it.
-
Re: [SCAN2HEXUS] Free Delivery Information
Thank you for the very in depth and polite reply!
My posts were all 'contributing' as far as I could tell and I hadn't planned on quitting the forum after 20 posts either. I thought as long as a thread wasn't closed then it was fine to write another post in it, I didn't realise that was frowned upon. I must admit I have been a bit put off making posts now and feel like I am treading on egg shells. I usually have long sessions posting in forums and chat sites as I have a physical condition that prevents me from being able to do much else.
Thanks again for your time ;)
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
Scrupulous
Thank you for the very in depth and polite reply!
My posts were all 'contributing' as far as I could tell and I hadn't planned on quitting the forum after 20 posts either. I thought as long as a thread wasn't closed then it was fine to write another post in it, I didn't realise that was frowned upon. I must admit I have been a bit put off making posts now and feel like I am treading on egg shells. I usually have long sessions posting in forums and chat sites as I have a physical condition that prevents me from being able to do much else.
Thanks again for your time ;)
Experience tells us that a rapid rate of posting couple with old thread resurrection often indicates someone posting for the postage.
We know nothing about new posters except the rate of posting and the quality of their posts - and to be fair, the quality of your posts were generally good.
We know a bit more about you now and welcome you to HEXUS and your future participation.
-
Re: [SCAN2HEXUS] Free Delivery Information
Thank you very much, I will try to keep up the quality posts ;)
-
Re: [SCAN2HEXUS] Free Delivery Information
This is probably a stupid thing to ask but are replies to posts counted as 'posts'. In my mind a post is a new thread/conversation so I'm leaning towards that they aren't. Also is the activation automatic or do I need to advise Scan?
Thanks
-
Re: [SCAN2HEXUS] Free Delivery Information
Scan are asking for Hexus User ID and Hexus Username - whats the difference?
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
doopydug
Scan are asking for Hexus User ID and Hexus Username - whats the difference?
User name is your forum handle. User id is a membership number, it's listed at the footer of any page you browse on the Hexus sections of the forums.
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
peterb
Experience tells us that a rapid rate of posting couple with old thread resurrection often indicates someone posting for the postage.
We know nothing about new posters except the rate of posting and the quality of their posts - and to be fair, the quality of your posts were generally good.
We know a bit more about you now and welcome you to HEXUS and your future participation.
Quote:
Originally Posted by
Scrupulous
Thank you very much, I will try to keep up the quality posts ;)
Ah the good old politician usage of "try". 49 posts since 2019 and listed as "no recent activity". :rolleyes:
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
ik9000
Ah the good old politician usage of "try". 49 posts since 2019 and listed as "no recent activity". :rolleyes:
There are probably quite a few users like that. Then again, not everyone will know about the free postage thing, which is actually great of Scan to offer considering the cost of shipping / packing etc.
-
Re: [SCAN2HEXUS] Free Delivery Information
Quote:
Originally Posted by
Iota
There are probably quite a few users like that. Then again, not everyone will know about the free postage thing, which is actually great of Scan to offer considering the cost of shipping / packing etc.
I imagine the about of profit they and others are making on the current graphics card overpricing should more than cover postage charges to those of us on here who qualify.