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Thread: Are Customer Services on Holiday?

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    Are Customer Services on Holiday?

    Last Wednesday I received an LG Blu-ray drive from Scan but found that it was not as pictured on the website and so want to return it. I immediately completed an online return request. After hearing nothing for a couple of days I thought I would give "Live" chat a go. I had the chat session open for 45 minutes and got no response. I've still heard nothing from CS and next week I am away for work.

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    Grumpy and VERY old :( g8ina's Avatar
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    Re: Are Customer Services on Holiday?

    and they wont reply till Monday, standard office hours unless one of them is lurking
    Cheers, David



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    Re: Are Customer Services on Holiday?

    Scan have now been in touch and are sorting me out with an advance replacement exchange.

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    The late but legendary peterb - Onward and Upward peterb's Avatar
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    Re: Are Customer Services on Holiday?

    Quote Originally Posted by g8ina View Post
    and they wont reply till Monday, standard office hours unless one of them is lurking
    Quote Originally Posted by IT Troll View Post
    Scan have now been in touch and are sorting me out with an advance replacement exchange.
    Funny old thing - it's Monday
    (\__/)
    (='.'=)
    (")_(")

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