Good evening I hope everyone is doing well I hope someone can help me with this problem!
I purchased this 980TI just over 2 years ago from scan.co.uk and it has worked fine since I had it. Long story short, I DVI works fine but HDMI doesn't.
When the screen is idling, it just idles. If I plug the HDMI into it, it goes "No video" and goes to sleep.
I have tried the following:
- New HDMI cable
- Trying the card in a friend's computer: He usually uses a 1080 and mine didn't work in his.
- Trying two other cards in my machine: Both 1080 and GTX 660
- Trying the screen with Playstation 4 (works fine with both HDMI cables)
- Trying two different screens
- Trying safe mode
- Reinstalling drivers
- Reinstalling Windows 10
- Cleaning the card
- My friend's 1080 works in my machine through HDMI but my 980 does not.
I contacted Scan and explained this to them. The gentleman on the phone told me that it sounded like the HDMI port had died and they asked me to return it to them which made sense to me.
I then received an email from them saying that no fault was found and it works fine their end and they sent it back to me.
I got the card back today and the same issue is present.
Now, assuming that Scan was correct and it worked fine on their machine, what on Earth is going wrong?
I am absolutely convinced that there is a fault with the HDMI port but I know that the scan technical guys and girls know what they are doing at the same time. Is there any possibility that an error has been made?
For a bit of context, I am a final year BSc Computer Science student with plenty of gaming PC experience and I don't think I am missing anything obvious.
Thank you so much to anyone who can help me with this. Any ideas are GREATLY appreciated.