Great customer support from Scan during warranty claim RMA

[jaggafeen]

i had a faulty powercolor radeon vii. the RMA experience with scan has been beyond my expectations. hats off to Scan for their great service.

thank you so much!

your customer support is second to none.

well done!

[jaggafeen]

took 10 days from start to resolution.

[kalniel]

That's cool. What did they do?

[jaggafeen]

i had a powercolor radeon vii bought on release day, it was faulty so scan organised and paid for collection of the card it was determined faulty and i was given a full refund. whole process took 10 day.

i was very happy.

even happier now that i just treated myself to a evga 2080 ti ftw3 ultra gaming.

[Matt72933]

Not sure I’d be more seed with a ten day turn around. My last RMA with scan took 7 days and I was pretty annoyed it had taken so long!

Very few updates on the process too, I had to chase up on a few occasions