Order still awaiting picking?
Hello I placed an order on Sunday for delivery Tuesday/Wednesday but the order is still awaiting picking?
Does that mean tomorrow's date will be missed?
Invoice number is 00E4165551 if anyone is able to help me?
I've never ordered from scan before so I'm not sure if this is normal?
Re: Order still awaiting picking?
I have exactly the same issue Indesan.
I placed my order on Saturday (albeit very late on Saturday) and it's still awaiting picking.
In my experience Scan are usually quicker than this, but the current pressures from the pandemic are likely having an impact on both order volumes and capacity to process orders.
Re: Order still awaiting picking?
Did an order last week took 2 days to be picked, order this week it's day 4 and still not picked yet.
Re: Order still awaiting picking?
I guess it depends what it is?
I managed to order a 5600x, however as being one of the last allowed to order my status is "awaiting picking" as they are currently waiting on stock.
So my guess would be you bought something that wasn't in stock. Either pre-order or something that just happened to go out of stock?
Hope that helps
Re: Order still awaiting picking?
I am now waiting 7days for an order that's sitting in picking.
Since I placed that order I have received 3 deliverys from scan.
Keep being told don't worry your items are assigned to you so stock is not the problem we have backlog with stuff in multiple warehouses getting both worried and frustrated
Re: Order still awaiting picking?
Similar position, item was "in stock" and remains in "Awaiting Picking". I am accumulating doubts whether "weekend delivery" can happen.
Re: Order still awaiting picking?
Same. Been waiting over a week for picking now. Its getting ridiculous
Re: Order still awaiting picking?
My rubbishrubbishrubbishrubbish just got picked yo
Re: Order still awaiting picking?
Re: Order still awaiting picking?
Scan are normally really quik, I guess the Christmas rush combined with Covid restrictions is taking a toll
Re: Order still awaiting picking?
I am wondering if its just a stock issue as I ordered a Cosmos on Saturday and it was delivered Sunday